Make video calls with Google Duo

You can make calls to anyone in your contacts. Learn how you can find and add people to call.

All calls, including international ones, are made through your mobile data plan or a Wi-Fi connection, not your mobile minutes. If you use mobile data, charges may apply.

Make sure you have the latest version of the Duo app and you're running Android 7.0 and up.

Start a video or audio call

1. If you don't already have Duo on your device, install the latest version and set it up.
2. On your Android device, open the Duo app.
3. Choose Video or Audio  .
4. Tap the contact.
5. When done, tap End call .

If you have a Google Home device connected to your Duo account, you can call it from the app. 

1. On your Android device, open the Duo app.
2. At the top of your contact list, tap Call Home.

Duo will call any Google Home device you’re signed in to, like Smart Displays with Google Assistant.

If your carrier has its own video-calling feature:

• You and the person you’re calling have the same carrier: The call will automatically use your carrier’s video service.
• You have different carriers: The call will use Google Duo.

Answer or decline Duo calls

• Answer a call: Swipe up. 
• Decline a call: Swipe down. 
  • The caller’s device will stop ringing and show that you are unavailable.
• Silence the ringer: Press the phone’s power button.

Learn how to stop getting all Duo calls.

Fix problems with calls

• Make sure you have the latest version of Duo installed.
• Check that you've registered Duo:
  • Verify your phone number.
  • Allow access to your contacts.

Note: If you've connected your phone number to any Google services, you may automatically be registered with other products, like Google Duo. Learn how to stop getting Duo calls.