Make calls with Google Duo
You can make video or audio calls to anyone in your contacts. Learn how you can find and add people to call.
All calls, including international ones, are made through your mobile data plan or a Wi-Fi connection, so you won't use your mobile minutes. If you use your mobile data, charges may apply.
Make sure you have the latest version of the Duo app and you're running Android 7.0 and up.
Start a video or audio call
- If you don't already have Duo on your device, install the latest version and set it up.
- On your Android device, open the Duo app.
- Choose Video
or Audio
.
- Tap the contact.
- When done, tap End call
.
If you have a Google Home device connected to your Duo account, you can call it from the app:
- On your Android device, open the Duo app.
- At the top of your contact list, tap Call Home.
Duo will call any Google Home device you’re signed in to, like Smart Displays with Google Assistant.
Make calls from other apps
You can make Google Duo calls from other apps.
If your carrier has its own video-calling feature:
- If you and the person you’re calling have the same carrier, the call might use your carrier’s video service.
- If you have different carriers, the call will use Google Duo.
To use Duo with the Phone app, make sure you have version 13.0 and up.
- Open the Phone app
.
- Open call history.
- Choose a contact.
- Tap Video call
.
- When done, tap End call
.
To use Duo with the Contacts app, make sure you have version 2.1 and up.
- Open the Contacts app
.
- Open a contact’s info card.
- Tap Video call
.
- When done, tap End call
.
To use Duo with the Messages app, make sure you have version 2.6 and up.
- Open the Messages app
.
- Open a Messages conversation.
- Tap Video call
.
- When done, tap End call
.
You can start a Duo video call by saying or typing:
- "Duo call [name]."
- "Video call [name]."
Fix problems with calls
- Make sure you have the latest version of Duo installed.
- Check that you've registered Duo:
- Verify your phone number.
- Allow access to your contacts.
- Learn how to stop getting all Duo calls.
If you’re on Android 8.0 and up, sync your Duo settings. Tap Settings Users & Accounts
Duo
Account sync
More
Sync now.
Make sure you have the latest version of the app and are connected to Wi-Fi or a data connection. Learn more about other troubleshooting steps for notifications.
- With carrier video call: Open the Phone app. Tap Settings
Calls. Turn off video calling.
- Without carrier video call: Disconnect your phone number from Duo and uninstall the app.