Stop getting Google Duo calls
If you’ve connected your phone number to any Google services, you may automatically be registered with other products, like Google Duo. If you want, you can uninstall Duo or delete your Duo account. If you want to use Duo again later, you’ll need to register again.
Here are some ways to stop receiving Duo calls.
If you want to stop getting calls from a specific number, block the phone number. Learn how to block others from calling you.
Delete and uninstall Duo
Step 1: Delete your account
Deleting your Duo account is the only way to completely disconnect it from your phone number or Google Account.
- During set-up: Tap Unregister Unregister.
- After set-up: Tap More Settings Delete Duo account Delete.
Important: If you delete your account, phone numbers won't be blocked anymore if you register for Duo again.
Step 2: Uninstall Duo
Important: On some devices, Duo is pre-installed on the device and can't be uninstalled.
For other devices where Duo isn't pre-install and if you've uninstalled the app already, you can wait 40 days for Duo to be automatically disconnected. If you don't want to wait 40 days:
- Press and hold the Duo icon.
- Tap Info.
- Tap Uninstall OK.
Other ways to stop calls
If you've never registered for Duo, stop getting Duo calls
If you've never registered for app, you can stop getting video calls from people who have your number.
- Open your device’s Settings app.
- Tap Google App preview messages.
- In "Connected apps," turn off Duo.