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Can you provide an Advertiser ID for your issue?

  • If your issue relates to multiple advertiser IDs, please select 'Yes' and choose one of the relevant Advertiser IDs in the next step.
  • If no ID shows up, please log in to the correct Google account. If you have lost access to the account, please check this article.
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What is the name of the company being advertised? If you belong to an agency, please provide the name of the company that you’re managing the campaigns for. This will help us route your case to the best available agent.
We will use your time zone & business hours information to provide a faster resolution.
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Please note that the time is in 24 hours clock
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Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Translation services may be used in chats and email.
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