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This help center content is for DFP sales management, which might not be enabled in your network.

Configure reasons for retraction

DFP admin content This article is for DFP administrators or roles with similar permissions

Admins can specify a list of reasons from which sales representatives must choose when retracting a proposal. The options you add appear in a drop-down after a sales representative starts the retraction process.

To add or remove retraction reasons:

  1. Navigate to the Admin tab and then click Sales.
  2. Under the default General tab, scroll down to the “Reasons for retraction” section.
  3. Click the x next to existing reasons to remove them.
  4. Enter a new reason in the “Add new reason” box.
  5. Click Save.
When a sales representative starts the process to retract a proposal, the updated options will appear in the drop-down.
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