Set up Cloud Identity billing and payments

 

Applies to Cloud Identity Premium only

To use Cloud Identity Premium beyond your free trial period, set up billing for your subscription and start making payments. If you added your billing information during the sign-up process, you don’t need to do anything. Your paid subscription automatically begins when your trial ends.

Set up billing early during your free trial. We won't charge you until your trial is over, and your service will continue uninterrupted after your trial ends. If you decide not to use Cloud Identity Premium after all, you can cancel your subscription during your trial without making any payments.

Step 1: Start billing setup​

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Billing.
  3. Under Subscriptions, next to Cloud Identity Premium, click Set up billing.
  4. Follow the on-screen instructions to set up Cloud Identity Premium billing.

    See Step 2 for details.

Step 2: Choose your billing options

Click below for help with any billing option.

Billing country and currency (can't change later)

For available currencies and payment methods, see Payment options in my country.

The country and currency you choose determine what payment methods you can use to pay for your subscription. 

Important: You can t change the billing country or currency after you complete and exit billing setup. 

Billing plan

Flexible Plan—You’re billed monthly for each user account. You can add and remove users any time and pay only for accounts used that month. You can cancel service any time to stop all payments. Learn more about the Flexible Plan.

Annual Plan—You commit to paying for the number of licenses you need. You can purchase more licenses any time. However, you can't reduce licenses and lower your monthly payments until it's time to renew your annual contract. Learn more about the Annual Plan.

Compare billing plans

Billing plan

Flexible Plan—You’re billed monthly for each user account. You can add and remove users at any time and pay only for accounts used that month. You can cancel service at any time to stop all payments. Learn more about the Flexible Plan.

Annual Plan:—You commit to paying for the number of licenses you need. You can purchase more licenses at any time. However, you can't reduce licenses and lower your monthly payments until it's time to renew your annual contract. Learn more about the Annual Plan.

Compare billing plans

Billing account type (can t change later)

Specify whether your Cloud Identity Premium service is for individual or business use.

Important: Choose carefully. You can’t change this setting after you complete and exit billing setup.

Tax status

If you select the Business account option, you have the business tax status by default.

If you select the Individual account option, select your tax status: registered or unregistered. A registered tax status means that you have a value-added tax (VAT) ID number that you want to enter. If you don’t have a VAT ID, or you don’t want to enter it, select the unregistered tax status.

For both the Business and Registered individual options, entering your VAT ID ensures that Google charges you the correct tax for your services. If you don’t enter a VAT ID, your account charges might increase.

Learn more about taxes in Taiwan.

Tax status

If you select the Business account option, select your tax status. All business accounts can enter a Goods & Services Tax identification number (GSTIN) or other tax information.

If you select the Individual account option, select your tax status: registered or unregistered. A registered tax status means that you have a GSTIN that you want to enter. If you don’t have a GSTIN, or you don’t want to enter it, select the unregistered tax status.

For both the Business and Registered individual options, entering your tax information ensures that Google charges you the correct tax for your services. If you don’t enter your tax information, your account charges might increase.

Learn more about taxes in India.

If you select the Business account option, you can enter a valid value-added tax (VAT) ID. This will prevent you from incurring Irish VAT charges of 23%.

Learn more about taxes in the EU.

Payment method

Enter a payment method we can charge for your monthly payment. Google accepts international cards in over 230 countries from major credit cards, including Visa, Mastercard, and American Express.

Depending on your country and currency, we might be able to withdraw payments directly from your bank account (direct debit).

For available currencies and payment methods, see Payment options in my country.

Questions?

Why do I get an error message when I try to enter my payment information?
See the troubleshooting steps for billing error messages.
Can I switch billing plans later?

Annual to Flexible Plan

You can switch from the Annual to the Flexible Plan:

  • Any time during your free trial
  • When it’s time to renew your subscription

Flexible to Annual Plan

Annual Plan availability depends on your country, your subscription, and how you pay. For details, see Annual Plan.

You can switch from the Flexible to the Annual Plan any time:

  • During your free trial
  • After your trial expires

For details, see Switch billing plans.

When do automatic payments occur?
  • G Suite and Cloud Identity Premium—Once your free trial ends and your paid subscription starts, we charge your payment method at the beginning of the following month. If your paid service starts in May, for example, we charge you at the beginning of June. After that, charges continue automatically at the beginning of each month.
  • Domain registration—We start charging your payment method at the time of purchase. If you set up your domain for automatic renewal, we renew your domain 7 days before the annual renewal date and charge your payment method at the beginning of the following month.
How long until my bank account can be debited?

Before we can debit your new bank account, we need to verify that it's really yours. How long this takes depends on your location:

  • If you're in the U.S., you must verify the account before we can begin payments. You can do this by making a test deposit. This process can take up to 10 days, but it often happens much sooner.
  • If you're in the U.K., it takes about 2 days for us to verify your account. No action is required on your part.
  • If you're in Europe other than the U.K., we can typically verify your account within an hour after you enter valid account information in your billing settings.
You can tell whether Google is still verifying your bank account if you see a Verification in progress or Mandate pending message on your Payments page. If you're setting up billing for the first time, your paid service won't begin until we verify your account.
Can I pay in advance?
Yes. If you want, you can pay ahead for your subscription instead of making monthly payments by adding credit to your account. For details, see Make a manual payment.
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