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Planning your return to office strategy? See how ChromeOS can help.

Contact Us

Here's who to contact for support for Chrome Enterprise. You can also troubleshoot your issue using our online tools. For complete information on Chrome Enterprise, see the help center.

Hardware support

For hardware issues, contact the device manufacturer's repair center.

Manufacturer Region Phone support Support page
Acer USA, Canada 1-866-695-2237 Read More
Japan   Read More
Global   Read More
ASUS USA, Canada 1-888-606-ASUS (606-2787) Read More
Japan   Read More
Dell Global   Read More
Google Global   Read More
HP USA, Canada 1-800-334-5144 Read More
Japan   Read More
Lenovo US 1-800-426-7378 Read More
Global   Read More
Samsung USA 1-866-SAM-4-BIZ (726-4249)  
Canada 1-800-749-0205  
Software and services support

See What's supported? for a detailed list of what we support.

Phone support

Phone support is available for customers who have purchased upgrades for Chrome Services or who have a Google Workspace support PIN. Before you dial the number, please make sure you have your PIN ready.

Find your support PIN in the Google Admin console under Support > Contact support > Chrome browser and devices > Phone. Click Get Pin.

U.S. Toll Free: 1-877-355-5787

International: +1-646-257-4500

For hours of operation and supported language by country, see Google Workspace & Cloud Identity language support and hours of operation.

Google Cloud Support Center

To manage your organization's support cases online, you can open a support case in the Google Cloud Support Center. You can also Learn more about the Support Center.

Tips for contacting support:

If you did not purchase Chrome upgrades, see the Chromebook support options for consumers.

Troubleshooting resources

Administrators

ChromeOS devices

Chrome browser

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