Hangouts Chat is now Google Chat. You might temporarily see references to both names until this change rolls out everywhere.

Turn Google Chat notifications on or off

Notifications appear on the devices that you used most recently. If you’re not active in Chat, notifications appear on all devices that are signed in to your Google Account.

You’ll automatically get notifications when you create or respond to a message, or if you’re @mentioned.

You can turn off automatic notifications or customise your notifications by:

  • Device
  • Conversation
  • Space
  • Thread

You can customise notifications within the product that you use, such as Google Chat or Gmail. You can set up email reminders for messages that you haven’t read in more than 12 hours.

Tip: If you have multiple Google Accounts, you can set different notification settings for each account.

Customise notifications in Chat
  1. Go to Google Chat.  
  2. At the top right, click Settings Settings and then Settings.
  3. To turn on notifications for Chat messages, under 'Desktop notifications', tick the box next to 'Allow chat notifications'.

Optional: To play a sound for incoming chat notifications, under 'Notification sounds', select the sound that you want to use.

Optional: To turn email notifications for unread messages on or off, under 'Email notifications', select Only @mentions and direct messages or Off.

Customise notifications in Gmail
  1. On your computer, open Gmail.
  2. At the top right, click Settings Settings and then See all settings.
  3. Click the 'Chat and Meet' tab.
  4. Under 'Chat notifications settings', click Manage chat settings.
  5. Select 'Allow chat notifications'.
  6. Under 'Notification sounds', select the sound that you want to use.

Tip: To turn off chat notifications, select None.

Customise notifications in a specific space or group conversation
  1. Go to Google Chat or your Gmail account.
  2. Select the conversation participants or space name.
  3. At the top, next to the conversation participants or space name, click the down arrow Down arrow or More options Moreand then Notifications.
  4. Choose an option:
    • Notify always: Get push notifications and a notification dot for all new messages.
    • Notify less: Get push notifications and a notification dot when you’re @mentioned, when a thread that you follow gets a new message or if someone in the conversation uses '@all'. 
      • For spaces with threads: To receive a notification when someone starts a new thread, tick the box next to 'Also notify for the first message of new threads'. 
    • Notifications off: You won’t get any push notifications, but @mentions and @all will continue to get a notification dot.

Tip: Even if you turn off notifications, you'll still get a red notification dot for @mentions and direct messages. 

Customise notifications for a specific 1:1 message
  1. Go to Google Chat or your Gmail account.
  2. On the left menu, click on the person’s name to open the conversation.
  3. In the window that appears, click More options More and then Turn off notifications or Turn on notifications.
Customise notifications for a specific thread in a space

When you follow a thread, the number of new messages appears next to the message or space. You automatically follow threads you start, reply to or are @mentioned in.

Important: This option is only available if you have selected the 'Notify less' notification setting.

  1. Go to Google Chat or your Gmail account.
  2. Open a space.
  3. Point to the thread.
  4. At the top right, click Follow.

Tips

  • To unfollow a thread and stop notifications, next to the thread, click Following.
  • Even if you turn off notifications, you still get a red notification dot for @mentions and direct messages.

Where notifications appear 

When the Chat mobile app is open, notifications appear there. Notifications don’t appear:

While the Chat app is open, the message 'You're receiving Chat notifications here' appears. Learn more about the Chat standalone app.

Related topics


Google, Google Workspace and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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