Turn Google Chat notifications on or off

Notifications appear on the devices you used most recently. If you’re not active in Chat, notifications appear on all devices signed in to your Google Account.

You'll automatically get notifications when you create or respond to a message or if you're @mentioned.

You can turn off automatic notifications, or customize your notifications by:

• Device
• Conversation
• Space
• Thread

You can customize notifications within the product you use, such as Google Chat or Gmail. You can set up email reminders for messages you haven't read in more than 12 hours.

Tip: If you have multiple Google Accounts, you can set different notification settings for each account. 

Turn Google Chat notifications on or off 

Turn on notifications

Turn on notifications in the Google Chat app

1. Open the Chat app .
2. At the top left, tap Menu Settings .
3. Under “Notifications,” turn on “Chat notifications."

Tip: If you don’t get notifications, make sure “do not disturb” is off and notifications in your mobile device settings are on.

Turn on Google Chat notifications in the Gmail app

1. Open the Gmail app .
2. At the top left, tap Menu Settings .
3. Under “Notifications,” tap Chat notifications.
4. Turn on “Chat notifications.”

Tip: If you don’t get notifications, make sure “do not disturb” is off and notifications in your mobile device settings are on.

Turn off notifications

Turn off notifications in the Google Chat app

1. Open the Chat app .
2. At the top left, tap Menu Settings .
3. Under “Notifications,” turn off “Chat notifications."

Tips: 

• If you still get notifications, you can turn off Google Chat app notifications in your mobile device settings.
• To temporarily mute notifications, set your status to “do not disturb”.

Turn off Google Chat notifications in the Gmail app

1. Open the Gmail app .
2. At the top left, tap Menu Settings .
3. Under “Notifications,” tap Chat notifications.
4. Turn off “Chat notifications.”

Tips: 

• If you still get notifications, you can turn off Google Chat app notifications in your mobile device settings.
• To temporarily mute notifications, set your status to “do not disturb”.

Customize Google Chat notifications 

Customize notifications for a space grouped by topic or group conversation

1. Open the Chat app  or Gmail app .
2. At the bottom, tap Chat  or Spaces .
3. To open a conversation, tap the name of the space or the group direct message.
4. At the top, next to the space or group direct message name, tap the Right arrow .
5. Tap Notifications.
6. Choose an option: 
   • Notify always: Get push notifications and a notification dot for all new messages. 
   • Notify less: Get push notifications and a notification dot when you're @mentioned; a thread you follow gets a new message; or if someone in the conversation uses “@all.” 
     • For spaces grouped by topic: To get a notification when someone starts a new topic, check the box next to “Also notify for the first message of new topics.”
   • Notifications off: You won’t get any push notifications, but @mentions and @all continue to get a notification dot.

Tip: Even if you turn off notifications, you'll still get a red notification dot for @mentions and direct messages. 

Customize notifications for a space with in-line threading

After you start a thread, you can adjust how and when you’re notified of new messages. Learn how to customize notifications in a space.

To review or change notification settings for a space with in-line threading:

1. By the name of the space, click the Down arrow .
2. Select notifications .
3. Select an option for notifications:
   • All: Notifications for new messages and replies to threads you follow. 
     • Tip: This is the default setting.
   • Following: Notifications for replies and threads you follow and @mentions. 
   • None: No notifications, just a dot if you’re @mentioned.

Tip: When you follow a thread in a space, you’re notified with a red dot whenever there’s activity in that thread. You can view the number of unread messages next to each thread in a space.

Turn notifications on or off for a specific 1:1 conversation

1. Open the Chat app  or Gmail app .
2. At the bottom, tap Chat .
3. Open a 1:1 conversation.
4. At the top, next to the person's name, tap the Right arrow .
5. Turn “Notifications” on or off.

Set notification sounds in the Google Chat app

1. Open the Chat app .
2. At the top left, tap Menu Settings .
3. Under "Notifications," tap Email notifications Notification sounds.
4. Select the notification sound you want to use.
5. To turn off notification sounds, tap None.

Set Google Chat notification sounds in the Gmail app

1. Open the Gmail app .
2. At the top left, tap Menu Settings .
3. Under "Notifications," tap Chat notifications Notification sounds.
4. Select the notification sound you want to use.
5. To turn off notification sounds, tap None.

Troubleshoot issues with Google Chat notifications

Prevent multiple notifications

To avoid duplicate mobile notifications from the Gmail and Chat apps, in your device’s settings, turn off Google Chat app notifications.

1. On your device, open the Settings app.
2. Tap Notifications  Chat.
3. Turn “Allow notifications” off.

Tip: For more info, visit stop extra chat notifications.

Not getting notifications

If you don’t get notifications, visit I’m not getting Google Chat notifications.

Where notifications appear 

When the Google Chat mobile app is open, notifications appear there. Notifications don’t appear:

• Online at chat.google.com
• In the Chat desktop app
• In Chat in Gmail

While the Chat app is open, the message "You're receiving Chat notifications here" appears. Learn more about the Chat standalone app.

Important: Your profile picture may appear on the notifications of incoming chat messages from you if the receiver uses an iPhone or iPad. Learn more about how to change your profile picture.

Related resources

• Mute notifications and change your availability status in Google Chat
• I’m not getting Google Chat notifications
• Stop duplicate chat notifications
• Install the Google Chat standalone app

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