Assign Google Workspace reseller admin privileges

If you resell Google Cloud Platform, assign your users Google Cloud Platform reseller admin privileges.

Grant your users privileges to resell and manage Google Workspace and other services that use the Google Admin console.

Set up Google Workspace reseller admins

Give the user an account at your Cloud Identity or Google Workspace reseller account. Then assign the Reseller Admin role, or create a custom role with specific reseller permissions.

Note: The Reseller Admin role and reseller privileges don't grant access to your organization's Google Admin console.

Assign the Reseller Admin role

The Reseller Admin role grants access to all features in the Manage Reseller Tools table below, including:

  • Resale of Google Workspace in the Partner Sales Console.
  • Manage cases in the Customer Support Portal. Learn more
  • Access to your customers' Google Admin console (if allowed by the customer). Learn more
  • Billing information and Support settings. 
  • Reseller-related APIs.

Assign Reseller Admin role

Assign a custom reseller role

Grant specific Google Workspace Reseller privileges to your admins or support team. For example, let an admin access only the Billing page in the Partner Sales Console.

  1. Review the reseller privileges below.
    To let your admins use only the Customer Support Portal, assign the privileges, View Customers and Access Customer's Cases.
  2. Create a custom administrator role. Learn more
  3. Assign the custom role to the admin. Learn more

Note: Users who have only reseller privileges bypass your organization's Admin console when they sign in.

Reseller privilege Permissions in the Partner Sales Console
Manage Reseller Tools

The top-level privilege that provides access to all reseller features for Google Workspace and other services that use the Google Admin console.

Customers

The Customers privilege includes all customer privileges listed below: Add, View, Edit, Transfer, and Access Customers' Admin console and Admin SDK.

Add Customers

  • Create customers
  • Place orders for Google Workspace and other services that use the Google Admin console
  • Transfer a customer to your account (with transfer token)
  • Add subscriptions to existing customers
  • View the Customers list and details for each customer
  • View a customer's order history
View Customers
  • View the Customers list and details for each customer.
  • View a customer's order history

Edit Customers

  • Update customer information
  • Modify customer's subscriptions
  • Assign or unassign licenses
  • View a customer's order history
  • View the Customers list and details for each customer

Transfer Customers

  • Transfer the customer to Google management (end your reseller relationship)
  • View the Customers list and details for each customer

Access Customers' Admin console and SDK

* Also requires the View Customers privilege.

  • Access the customer’s Admin console and Admin APIs.
  • Assign and unassign licenses
  • View a customer's order history
  • View and install Google Workspace Marketplace apps
  • View the Customers list and details for each customer
Access Customer's Support Cases

* Also requires the View Customers privilege.

View and manage your customers' support cases in the Customer Support Portal.

Profile

The Profile privileges give admins to access to the Partner Sales Console Settings page. Learn more

  • Edit—Edit the support information shown to customers and and accept Terms of Service
  • View—View support information and your organization's Terms of Service.
Billing
  • View the Billing > Invoices page
  • Change payment methods
  • View invoices
  • View and edit the Support page
Deployment Deprecated. Doesn't grant access or privileges.

Related topics

Was this helpful?
How can we improve it?
Search
Clear search
Close search
Google apps
Main menu
Search Help Center
true
5117991
false