Important: Your photos show up on Google only after you verify your Business Profile.
To help complete your Business Profile and make it more attractive to customers, you can add photos and videos of your shop front, products and services. When you add an exterior photo, it helps customers recognise your business when they visit.
Photo & video guidelines
For the photos and videos that you want to add to your Business Profile, make sure that they follow Google’s guidelines and requirements, and comply with Google’s content policy. If your business has 10 or more locations, you can bulk upload photos through spreadsheet.
Photo guidelines
Your photos look best on Google if they meet the following standards:
- Format: JPG or PNG
- Size: Between 10 KB and 5 MB.
- Recommended resolution: 720 px tall, 720 px wide.
- Minimum resolution: 250 px tall, 250 px wide.
- Quality: The photo should be in focus and well lit, and have no significant alterations or excessive use of filters. In other words, the image should represent reality.
Video guidelines
Make sure that your videos meet the following requirements:
- Duration: Up to 30 seconds long
- File size: Up to 75 MB
- Resolution: 720p or higher
Types of photos you can add
There are several types of photos that you can add to your Business Profile:
- Logo: Help your customers recognise your business on Google. For businesses that have their basic information, such as a phone number or hours of operation, the Business Profile highlights the logo.
- Cover photo: Set a cover photo at the top of your profile that best represents your business. In some instances, this action doesn’t guarantee the cover photo will show up as the first image for your business.
- Business photos: Add different photos to highlight features of your business to attract and inform customers. Learn more about business photos.
Add photos and videos to your Business Profile
- On your computer, open Google Search or Maps.
- Search for your business's name and city.
- To add a photo or video, click Photos
Add photos.
- Select your photo or video.
- You can choose multiple photos or videos.
Add photos.Tips:
- Tip: You can find your uploaded photos or videos on your Business Profile.
- If your photo doesn’t show in your profile, try to upload it again. Make sure that there are no duplicates.
Add a cover photo or logo to your Business Profile with Google Search or Maps from your computer
- On your computer, open Google Search or Maps.
- Search for your business's name and city.
- To add a cover photo or logo, click Photos
- To change the cover photo or logo, click Change cover or Change logo.
- Select your photo.
Remove your photo or video from your Business Profile with Google Search or Maps from your computer
- On your computer, open Google Search or Maps.
- Search for your business's name and city.
- To remove a photo or video, click Photos.
- Scroll and select the photo or video that you want to remove.
- Click Delete
.
- To confirm that you want to remove the photo or video, click Delete.
Tip: You can also request to remove customer-added photos. Learn how to remove customer photos.
Photo and video upload status
After you upload a photo or video, we review it to make sure it meets our photos and videos policies. Here are some statuses you'll find when you upload a media:
- Pending: The media is in either the upload or processing stage, or your profile is currently not verified. Pending media doesn’t show up on Google Search or Maps to customers.
- Not approved: The media is flagged and has violated policies. Since it was flagged, the media doesn't show up on Google Search or Maps.
- Live: The media shows up on Search and Maps for customers.
Tip: It can take up to 24–48 hours before your photos and videos show on your Business Profile.
Logo photo missing
If your logo photo doesn't appear, make sure that you've entered all of the necessary info in your Business Profile. This includes:
- Name
- Valid location with a street address
- Categories
- Phone number
- Opening hours
If the cover photo that you select is low quality or if other sources suggest that it’s not the best photo to represent your business, a user-submitted photo may be selected instead.
