If you’re a business owner but a verified Business Profile for your business on Google Search or Maps is owned by someone else, you can request ownership from the current profile owner.
Tip: If you look for your Business Profile and can’t find the 'Claim this business' or 'Own this business' button, you might already be the owner. Learn how to find your profile.
Request ownership of a Business Profile
To request ownership of a shop front or hybrid business from the current Business Profile owner:
- Go to business.google.com/add.
- Enter the name and address of your business.
- Choose your business from the list.
- You'll get a message that says 'Someone else may manage this Business Profile'.
- Select Request access.
- If you're authorised to manage the business, you can request ownership from the current profile owner.
- Fill in the form.
- Select Submit.
Tips:
- To request ownership of a Service Area Business that provides services at the customer's location and doesn’t have a physical shop or office, contact us.
- In the 'Tell us what we can help with' field, enter
Transfer ownership of listing. - When you submit your request, select Transfer ownership of listing as the issue description.
- In the 'Tell us what we can help with' field, enter
- If you have a bulk-verified account, you can also use the bulk upload spreadsheet method to request ownership of existing Business Profiles. Learn how to verify Business Profiles in bulk.
What happens after you request ownership
After you request ownership, you’ll get an email confirmation. The current profile owner is then notified by email and has three days to respond. To check the status of your request, sign in to your Business Profile or select the link in your confirmation email.
If your request is:
- Approved: You'll get an approval email and can now manage the Business Profile.
- Denied: You'll get a rejection email, but you can still suggest an edit to the profile. You can also try to appeal the decision.
If you don’t get a response after three days, you may have the option to claim the profile. To claim a Business Profile:
- Open the confirmation email that you got about your ownership request.
- Select View request
Verify.
- Follow the on-screen instructions to verify your business.
- You can sign in to your Business Profile and look for a 'Claim' or 'Verify' button.
Verify.Tip: The option to claim a profile isn’t always available.
