If you’re a business owner, but a verified Business Profile for your business on Google Search or Maps is owned by someone else, you can request ownership from the current profile owner.
Important: If you look for your Business Profile and can’t find the 'Claim this business' or 'Own this business' button, you might already be the owner. Here are some ways to check if you are the owner:
- You have the 'You manage this Business Profile' badge.
- When you search for
my businesson Google Search, your business shows up. - On Google Maps, you have the 'Manage your Business Profile' badge.
Learn how to find your profile.
Request ownership of a shop front Business Profile
To request ownership of a shop front or hybrid business from the current Business Profile owner:
- Find the Business Profile that you want to own:
- Go to business.google.com/add.
- Type in the name and address of your business.
- Choose your business from the list.
- Select Request access.
- You'll get a message that says 'Someone else may manage this Business Profile'.
- If you're allowed to manage the business, you can request ownership from the current profile owner.
- Fill in the form.
- You'll get a message that says 'Someone else may manage this Business Profile'.
- Select Submit.
Tip: When you send the request, the current owner receives an email asking them to contact you. You’ll also get an email confirmation.
Request ownership of a Service Area Business Profile
A Service Area Business goes to where your customers are or provides services to them, but it doesn’t have a physical location that customers can visit. To request ownership of a Service Area Business from the current profile owner, contact us.
Tip: When you contact us, choose 'Transfer ownership of listing' from the list of reasons for contacting us.
Request ownership with a bulk-verified account
If you have a bulk-verified account, you can also use this method to request ownership of an existing Business Profile:
- Upload the profile info through a spreadsheet. Learn how to import your bulk upload spreadsheet.
- In Business Profile Manager, open the uploaded profile.
- If you find a message that says 'Owner conflict', the Business Profile is already listed on Google.
- Select Request access.
Tip: The current owner receives an email asking them to contact you. You’ll also get an email confirmation.
What happens after you request ownership
After you request ownership, the current profile owner has three days to respond. To check the status of your request, sign in to your Business Profile or select the link in your confirmation email.
If your request is:
- Approved: You'll get an approval email and can now manage the Business Profile.
- Denied: You'll get a rejection email, but you can still suggest an edit to the profile. You can also try to appeal the decision.
If you don’t get a response after three days, you have the option to claim the profile. To claim a Business Profile:
- Open the confirmation email that you got about your ownership request.
- Select View request
Verify.
- Follow the on-screen instructions to verify your business.
- You can sign in to your Business Profile and look for a 'Claim' or 'Verify' button.
Verify.Tip: The option to claim a profile isn’t always available.
Limits for new profile owners and managers
When you become a profile owner or manager, you have to wait seven days before you can manage some profile features. During that time, you’ll get an error if you try to:
- Delete or undelete a profile.
- Remove other owners or managers.
- Transfer primary ownership.
If you delete your account within the first seven days, you’ll be removed from the profile. If you change your mind, you need to be added back again.
Tip: If an existing owner tries to make someone else the primary owner in their first seven days, they will get an error.
