Payment profiles and bank accounts

Important:

• Google Play Partners can sell eBooks and audiobooks in certain countries/regions. The features described here aren't available in every country/region.
  • Due to regulatory requirements, Google can't offer pre-orders in India. Your book will be available in the Google Play Store in India on the release date.
• Pre-orders allow customers to order, but not read, your book before its release date. On the release date, customers who pre-ordered your book are charged for the purchase and they gain access to the book.
• Before you upload any files, make sure that your content meets Google's guidelines. If you plan to sell your books on Google Play, review our publisher content policies for books on Google Play.
• Analytics charts and sales transaction reports use the date the customer placed the pre-order, so that you can measure customer anticipation level. Revenue shown in such orders isn't paid to you until the book is released. For a financial report that matches your payment, go to Google Play earnings reports.

Payment profiles let you specify how Google should pay you for Google Play sales revenue. To change the payment settings for a sales territory, you can assign a payment profile to a sales territory. You can use the same payment profile for multiple sales territories.

To access your payment profiles, sign in to your account at play.google.com/books/publish and navigate to the Payment Centre.

To learn more about requirements for payment, as well as the payment schedule and other details, go to Your earnings (getting paid).

To help protect your financial information, any changes to your payment profiles must be made within 15 minutes of signing in to your account.

If you see the error message "Your credentials have expired. Please log out and log back in again. Select here to sign out; you should sign out and sign in again, even though you may be able to access other parts of your account.

Create a payment profile.

1. Sign in to the Partner Centre at play.google.com/books/publish.
2. Select Payment Centre.
3. In the 'Payment profiles' section, select Add a payment profile.
4. Enter a profile name.
   • We suggest that you indicate the country and currency for this payment profile in the profile name.
5. Enter your business information. Include your business name, contact name, address and phone number.
6. Provide one or more payments contacts to be notified of any errors with the bank account or other payment settings. Payment contacts receive an email to confirm their address.
7. Select Submit.

Add a new bank account

1. Sign in to the Partner Centre at play.google.com/books/publish.
2. Select Payment Centre.
3. Next to the payment profile, select Edit.
4. In the 'How you get paid' box, select Add payment method.
5. Enter your bank account information.
6. Select Save.

Verify a bank account

We ask you to verify ownership of any bank account that you add to your account, unless the bank account is in a country where Google makes deposits via bank transfer.

1. After you add a new bank account, Google makes a small deposit within two working days. Your bank may take up to three additional days to register the transaction.
2. Review your online bank statement or contact your bank to locate the deposit, labelled as GOOGLE DEPOSIT or something similar.
3. Edit the payment profile with the bank account that you want to verify in the Payment Centre.
4. To verify your bank account, go to the 'How you get paid' box and enter the deposit amount.

If you locate the test deposit but can't confirm the amount in your account, contact us. If you fail to receive the test deposit, check the list of potential reasons.

If you sell any books before you verify your bank account, your account accrues the amount owed to you until you can receive payments.

Edit bank account information

If you want to change your bank account information, you must edit the payment profile and add a new bank account. Make sure that you set it as the primary payment method. Optionally, you can remove the details for the old bank account.

You must verify the new bank account unless it's in a country where Google makes deposits via bank transfer.

Remove a bank account

Important: You can't remove the only verified bank account from your payments profile. To remove a bank account, first add and verify a new account. Set your new account as your primary account and then remove the old one.

To remove a bank account from a payment profile:

1. Sign in to the Partner Centre at play.google.com/books/publish.
2. Select Payment Centre.
3. Next to the payment profile with the bank account that you want to remove, select Edit.
4. Navigate to the 'How you get paid' box and remove the bank account.

Multiple bank accounts

If you want payments to be made to more than one bank account, set up additional payment profiles. Only one bank account can be active for each payment profile. You can associate a different payment profile with each sales territory if you have multiple sales territories.

Check payouts, payment receipts and withheld taxes

In the transactions section of your payment profile, you can find:

• Payment dates and amounts
• Unpaid earnings
• Payment receipts that contain:
  • Payment date.
  • Billing ID, which is called the 'Payments profile ID' in your Payment Centre.
  • Payment method.
  • Payment number.
  • Payment amount.
• The amount of Chapter 3 US tax withholding
• Adjustments

To check payment information:

1. Sign in to the Partner Centre.
2. Navigate to the Payment Centre.
3. Next to the payment profile, click Edit  View transactions.
4. To get a payment receipt, click the automatic payment link.

Tip: If you’re a service provider, you may receive payments from multiple publishers in one bank account. You can match the payment numbers in payment receipts to your bank’s data.

Submit tax information

If you sell books in US dollars, you must provide tax information for each payment profile that receives revenue from transactions made in US dollars. Otherwise, payments for that profile will be held by Google. To submit tax information, edit a payment profile and go to the 'Payee profile'.

Learn more about how to submit tax information.

Payment and error notifications

To be notified about any errors with bank account setup or other payments settings, provide at least one payments contact email address:

1. Sign in to the Partner Centre at play.google.com/books/publish.
2. Select Payment Centre.
3. Next to the payment profile, select Edit.
4. Select Manage settings.
5. Scroll to 'Payments contacts'.
6. Contacts must verify their email address through an email from [e-mail].

Contacts receive notifications from [e-mail] whenever an action is needed with a bank account or other payments settings. They also receive a simple notification whenever a payment is issued, which is usually once a month.