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Fix a suspended site

If your ad is marked "Site suspended", it was disapproved because the website promoted in your ad violates one or more of our AdWords policies. To protect the experience and safety of our users, we won't show any ads that point to that site until it complies with our policies.

Below you can find instructions for fixing your website, which will then allow your ads to be approved.

Step 1: Find out why your site has been suspended

To find out which policy your site violates, look at the "Status" column on your account's Ads page.
Tip: If you see only "Site policy" listed as the disapproval reason or if the "Status" column is showing another status (such as "Campaign paused"), enable the "Policy details" column. You'll see a link to the specific policy that your website doesn't follow. policy details column

You'll typically receive an email from adwords-noreply@google.com that includes a link to more information about the one or more policies that your site is violating and how to fix those problems. If you haven't received an email from us or need more help, you can contact us for help understanding which policy your ad is violating

Step 2: Make changes to your website

Once you understand the policy that your site violates, make the necessary changes to your website in order to comply with AdWords policies. The steps that you need to take will depend on the policy, so refer to that policy's page for details on what changes you should make.

Please note that not all policy violations are fixable. We've carefully chosen the types of websites that we won't accept, in order to protect our users. If you're unable to fix your site or if you don't want to, we won't be able to run your ads for that site.

Step 3: Resubmit your site to us for review

Once you've made the necessary changes to your site, request a review of your site.

Don't submit your sites for review until you're sure that the violations have been fixed. This is important because sites that are repeatedly suspended may receive a permanent suspension that can't be fixed. If your ads are repeatedly disapproved or your sites are repeatedly suspended for violating our advertising policies, your AdWords account may also be suspended so that your ads would no longer run.

If our review shows that your site now complies with our policies, we can re-enable your site and approve your ads to start running again. If your ads remain disapproved, see how to resubmit your ads for approval.

We review most sites within three business days. We'll email you once our review is finished.

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