Search
Clear search
Close search
Google apps
Main menu

Add, remove, or change a credit card

You can change or remove the credit or debit card you're using in your AdWords Express account as long as you have another payment method in your account. The steps to update your credit card are a little different, depending on whether you're using automatic payments or manual payments.

Note

If you have an outstanding balance, you might see a red alert in your account. See the following instructions for making automatic or manual payments.

Automatic payments

To use a credit card with the automatic payment setting, just add it to your AdWords Express account and make it your primary payment method. Click one of the links below to see instructions to use a credit card with the automatic payment setting.

How to add a new credit card to your account

Computer
  1. Sign into your AdWords Express account.
  2. Click the Menu button menu at the top.
  3. Make sure the business you're looking for appears at the top of the "My business" drop-down menu. If not, click the name of the business, and then click the Menu button menu again at the top.
  4. Click Billing.
  5. Click the Billing settings tab.
  6. Click Add a new payment method.
  7. Enter a new credit card or debit card number, and then click Save.
TRY IT NOW
Android
  1. Open the AdWords Express app for Android.
  2. Tap the Menu button menu at the top.
  3. Make sure the business you're looking for appears at the top of the "My business" drop-down menu. If not, tap the name of the business, and then tap the Menu button menu again at the top.
  4. Tap Billing.
  5. Tap the Billing settings tab.
  6. Tap Add a new payment method.
  7. Enter a new credit card or debit card number, and then tap Save.
iOS
  1. Open the AdWords Express app for iOS.
  2. Tap the Menu button menu at the top.
  3. Make sure the business you're looking for appears at the top of the "My business" drop-down menu. If not, tap the name of the business, and then tap the Menu button menu again at the top.
  4. Tap Billing.
  5. Tap the Billing settings tab.
  6. Tap Add a new payment method.
  7. Enter a new credit card or debit card number, and then tap Save.

How to edit information for an existing credit card in your account

Editing your credit card information may include updating the expiration date.

Important

If the number of your credit card or bank account has changed, this is considered a new credit card or bank account. You'll need to add it as a new payment method.

Computer
  1. Sign into your AdWords Express account.
  2. Click the Menu button menu at the top.
  3. Make sure the business you're looking for appears at the top of the "My business" drop-down menu. If not, click the name of the business, and then click the Menu button menu again at the top.
  4. Click Billing.
  5. Click the Billing settings tab.
  6. Find the credit card or debit card to update and click Edit.
  7. Edit as needed, and then click Save.
Try it now
Android
  1. Open the AdWords Express app for Android.
  2. Tap the Menu button menu at the top.
  3. Make sure the business you're looking for appears at the top of the "My business" drop-down menu. If not, tap the name of the business, and then tap the Menu button menu again at the top.
  4. Tap Billing.
  5. Tap the Billing settings tab.
  6. Find the credit card or debit card to update and tap Edit.
  7. Edit as needed, and then tap Save.
Try it now
iOS
  1. Open the AdWords Express app for iOS.
  2. Tap the Menu button menu at the top.
  3. Make sure the business you're looking for appears at the top of the "My business" drop-down menu. If not, tap the name of the business, and then tap the Menu button menu again at the top.
  4. Tap Billing.
  5. Tap the Billing settings tab.
  6. Find the credit card or debit card to update and tap Edit.
  7. Edit as needed, and then tap Save.
Try it now

How to make a payment with a credit card that exists in your account

Computer
  1. Sign into your AdWords Express account.
  2. Click the Menu button menu at the top.
  3. Make sure the business you're looking for appears at the top of the "My business" drop-down menu. If not, click the name of the business, and then click the Menu button menu again at the top.
  4. Click Billing.
  5. Click the Transaction history tab.
  6. Click Make a payment.
  7. Choose an existing payment method.
  8. Enter your payment amount, and then click Make a payment.
Try it now
Android
  1. Open the AdWords Express app for Android.
  2. Tap the Menu button menu at the top.
  3. Make sure the business you're looking for appears at the top of the "My business" drop-down menu. If not, tap the name of the business, and then tap the Menu button menu again at the top.
  4. Tap Billing.
  5. Tap the History tab.
  6. Tap Make a payment.
  7. Choose an existing payment method.
  8. Enter your payment amount, and then tap Make a payment.
Try it now
iOS
  1. Open the AdWords Express app for iOS.
  2. Tap the Menu button menu at the top.
  3. Make sure the business you're looking for appears at the top of the "My business" drop-down menu. If not, tap the name of the business, and then tap the Menu button menu again at the top.
  4. Tap Billing.
  5. Tap the History tab.
  6. Tap Make a payment.
  7. Choose an existing payment method.
  8. Enter your payment amount, and then tap Make a payment.
Try it now

Credit card payment authorization

When you make a payment, we’ll first authorize your card for the amount of the charge. This means that our system checks with your credit card provider to make sure that your card has enough credit available to cover your payment. Once this is done, your balance will update and your ads will typically start running again if they had stopped.

It might take up to 24 hours before a payment processes fully.

How charges appear on your credit card statement

A payment authorization might show up on your credit card statement, but it's not an actual charge. It’ll be automatically removed. The way that AdWords Express charges appear on your credit card or bank statement can vary, depending on the credit card you're using. Typically, here's what you can expect to see if you're using the following payment methods:

  • Visa or MasterCard
    If you're using Visa or MasterCard and you’ve been charged by AdWords Express, you might see any of the following on your statement:
    • GOOGLE ADWORDS. CC@GOOGLE.COM
    • GOOGLE*GOOG[10-digit AdWords Customer ID]
    • GOOGLE*SVCS[10-digit AdWords Customer ID]
    • GOOGLE*ADWS[10-digit AdWords Customer ID]
  • American Express
    • GOOGLE LTD. CC@GOOGLE.COM ADWORDS ADVERTISING
    • GOOGLE INC. CC@GOOGLE.COM ADWORDS ADVERTISING
    • GOOGLE*SVCS[10-digit AdWords Customer ID]
    • GOOGLE*ADWS[10-digit AdWords Customer ID]
  • Bank account (direct debit)
    If you're using direct debit and you’ve been charged by AdWords Express, you might see any of the following on your statement:
    • Goog_[10-digit AdWords Customer ID]
    • Google_[10-digit AdWords Customer ID]
    • Google[10-digit AdWords Customer ID]
    • GOOGLE[10-digit AdWords Customer ID]
    • GOOOGLE_A[10-digit AdWords Customer ID]
    • GOOGLE_[10-digit AdWords Customer ID]
    • ADW[10-digit AdWords Customer ID]

Multiple customer IDs

If you notice more than one customer ID on your statement, it might mean that you have more than one AdWords or AdWords Express account associated with that payment method.

Was this article helpful?
How can we improve it?