Ad Manager notifications

Learn about important events in Ad Manager

Google Ad Manager notifications help you track important events in Ad Manager, such as line items that are under-delivering or creatives that have been disabled because malware was detected.

To view notifications:

  1. Click Notifications to open the notifications panel.
  2. Click a notification type to get more details. If you're all caught up, you won't see any types listed.
  3. Click on a notification to learn more or click Dismiss to dismiss the notification.

A bold notification type means that there are new notifications since your last visit to the notifications panel. The number in parenthesis directly next to the name is the total number of existing notifications. A blue chip will display the number of new notifications. For instance:

Warning

Policy violation (8)      

( 2 new )

To get back to the list of notification types, clickBack.

Normal weight notifications have been previously seen but not yet resolved. For instance:

Warning

Policy violation (8)

Notification types

There are different kinds of notification types:

Symbol Description
Error Errors. Need to be fixed to resume normal or optimal system behavior
Warning Warnings. Calls out problems that could lead to undesirable system behavior
Info Information. Contains useful or relevant information to keep Ad Manager running as smoothly as possible

Delivery notifications

Delivery notifications alert you to changes that have been made which affect the delivery of your ads. You can learn more about how delivery works and troubleshoot your line item delivery.

Type Name Details
Error Missing creatives A line item is missing one or more of the creatives specified for it. Learn more
Error Underdelivery Underdelivery is a lost opportunity for your line item to meet its goals. Learn more
Error Malware detected Occurs when malware appears. This will update if the malware has been subsequently cleared. Learn about what triggers malware and how to prevent it.
Info Malware cleared Previous malware errors have been addressed and do not require further action.
Error VAST error The Digital Video Ad Serving Template (VAST) errors can be "fatal" or "non-fatal" errors. Resolve VAST errors

Video notifications

Type Name Details
Error Sync error The video has sync errors. View all sync errors
Error VOD ingest error If Ad Manager encounters an issue while ingesting content from the defined MRSS feed URL, an email is sent to any active user with the "Receive ingestion error notifications for video content with dynamic ad insertion" user role permission. Learn more creating video content.
Info Live stream started The live stream has started. Learn more about livestreams
Info Live stream paused The live stream has been paused and can now be edited. Learn more about livestreams
Error Video creative failed to transcode The video has not transcoded. Get support
Error Video slate failed to transcode The video slate has not transcoded. Get support

Deals and proposal notifications

Type Name Details
Info Buyer initiated proposal Buyer has initiated a request for proposal. Learn more
Info Buyer cancelled proposal Buyer has cancelled a request for proposal. Learn more
Info Buyer changed proposal Buyer has changed a request for proposal. Learn more
Info Buyer uploaded creatives Creatives uploaded by the buyer are approved by Google before Programmatic Direct campaigns run. Learn more about creative hosting
Info Order updated from proposal The buyer has changed the RFP and your order was updated. Learn more
Info Buyer accepted proposal The buyer accepted the RFP. Learn more
Error Proposal needs attention There has been a sync error with your proposal. Learn more
Error Proposal draft not sent to buyer Ad Manager was unable to reserve inventory or was unable to create or update corresponding line items for proposal.
If a buyer accepted a previous version of the proposal, a modified draft was not sent to the buyer. Discard draft and allow previous version to be finalized.

Policy and administrative notifications

Type Name Details
Warning Policy violation If Google detects a policy violation, it will either temporarily pause or permanently disable the creative from serving. Remove policy violations
Info Better Ads Standards violations Google systems have detected ad experiences that violate the Better Ads Standards. Visit the Ad Experience Report to identify the issues.
Error Deprecated API in use Your network is using a deprecated API. Get started with the Ad Manager API

Other notifications

Programmatic notifications include a summary of changes related to programmatic buying. See the list of all programmatic-related notifications.

Programmatic Direct

Publishers using Programmatic Direct receive email messages and alerts about events related to their programmatic business. These events include when buyers of programmatic guaranteed proposals:

  • Upload creatives for a finalized proposal 

Personalize notifications

Click Settings to personalize your notifications. You can tell Ad Manager what types of notifications interest you or see notification types you've muted, if you want Ad Manager to display them again.

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