Q&A forums

This feature requires turning on Google Groups for Business.

As an administrator, you can create a Q&A forum for your organization in Google Groups (groups.google.com).

Set up a new group as a Q&A forum

  1. Sign in to Google Groups.
  2. Near the top left, click Create group.
  3. Enter the group's name, email address, and description.
  4. From the Select a group type menu, select Q&A forum.
  5. Specify any settings you want under Basic permissions.
  6. At the top, click Create.
  7. (Optional) set up the default question template:
    1. On the page, select Manage group.
    2. Go to Information > Web view customization
    3. Add the content you want to use for the template, then click Save.

Next steps

Change an existing group to a Q&A forum

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Under the name of the group, click Manage group.
  4. On the left, select Information and then Advanced.
  5. From the Select a group type menu, select Q&A forum.
  6. (Optional) Select other options to control permissions.
  7. Click Reset this group.
  8. (Optional) set up the default question template:
    1. On the page, select Manage group.
    2. Go to Information > Web view customization
    3. Add the content you want to use for the template, then click Save

More help for Groups admins

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