Get started with Groups

2. Create a group

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Email people with a single address, work on projects together, organize meetings and events, and more.
 

In this section, you learn how to:

2.1 Create your group
2.2 Add people to your group

2.1 Create your group

Using new Groups

  1. Sign in to Google Groups.
  2. In the upper left corner, click Create group.
  3. Enter information and choose settings for the group.
    Settings reference.
  4. Click Create group.

Wait a few minutes for your new group to become active before sending a message to it. Otherwise, you might get a notification that your message couldn't be delivered.


Settings reference for new Groups

Group info

Option Description
Group name
Name that identifies the group in lists and messages. Use these guidelines:
  • Names can be up to 73 characters long.
  • Use names that make it easy to identify the group’s purpose.

 

 

Group email address

​Email address used for the group. If more than one domain is displayed, select the appropriate domain from the list. Email addresses can be up to 63 characters long. This limit doesn't include the domain portion of the address, such as @gmail.com.

Some words are reserved and can't be used as email addresses. For details, review Words that can't be used in email addresses and if you create the group at groups.google.com, review Understand reserved words.

If you're creating your group in a work or school account, your email address might include a suffix, such as -user-created. For example, if your group name is training, the actual email address might be training-user-created@your_domain.

Group description

Purpose of the group or how it's used. The information appears on the group’s About page. You could include information about group members, group content, an FAQ, links to related groups, and so on.

 

Privacy settings

Option  Description
Who can search the group Who can find the group by searching for the group's name, email address, or conversations. If you use Groups through work or school, the available options depend on the settings for your organization.
Who can join the group

Choose an option:

  • Invited users only—People have to be invited to join the group. They can't add themselves directly or ask to join.
  • Organization users only—People in your organization can add themselves to the group.
  • Organization users can ask—People in your organization can ask to be added to the group. 
Who can view conversations Select who can see conversations posted to the group.
Who can post Select who can send messages to the group email address.
Who can view members Select who can view the group's member list. 

 

Adding members

Option Description
Group members The names or email addresses of people you want to add and assign the member role.
Everyone in a group has the member role. Any permissions that are set for the member role are automatically given to all other roles.
Group managers The names or email addresses of people you want to add and assign the manager role. Managers can do everything that owners can do except delete the group or make another member an owner. A group can't be a manager of another group.
Group owners The names or email addresses of people you want to add and assign the owner role.  

Members with the owner role have these permissions:

  • Send messages to the group.
  • Add or remove group members, including owners.
  • Change a member's role (for example, from member to owner).
  • Change group settings.
  • Delete the group.
  • Export group memberships and messages.

Note: You can assign the owner role to any group member. However, a group can't have the owner role for another group.

Welcome message A message emailed to people when they're added to the group without being invited. This option is available only if Directly add members is on.
Invitation message A message sent to people in their email invitation to join the group. Invitees click a link in the invitation to join. This is available only if Directly add members is off.
Subscription

Preferences for receiving email from the group. Options include:

  • All email.
  • Digest.
  • Abridged.
  • None.

To receive abridged summaries or digests of a group’s messages, you must turn on conversation history for the group.

Directly add members

Whether to add members to the group directly, or invite members to join.

If you turn Directly add members on—Specified users are added to the group with the subscription settings you select. Members can change their subscription settings later.

If you turn Directly add members off—Specified users receive an email invitation to join the group. They're added to the group only after they accept the invitation.

Using classic Groups
  1. Sign in to Google Groups.
  2. (Optional) Choose where to create your group:
    • Next to Switch your organization view to:, choose a G Suite account.
    • Choose the Public groups option.

      Note: You might not see the option to switch your organization view if you belong to groups in only one G Suite account or if your G Suite administrator has disabled the Public groups option.

  3. In the upper left corner, click Create group.
  4. Enter information and choose settings for the group.
  5. Click Create group.
Wait a few minutes for your new group to become active before sending a message to it. Otherwise, you might get a notification that your message couldn't be delivered.

Settings reference for classic Groups

Option Description
Group name
Name that identifies the group in lists and messages. Use these guidelines:
  • Names can be up to 73 characters long.
  • Use names that make it easy to identify the group’s purpose.

 

 

Group email address

​Email address used for the group. If more than one domain is displayed, select the appropriate domain from the list. Email addresses can be up to 63 characters long. This limit doesn't include the domain portion of the address, such as @gmail.com.

Some words are reserved and can't be used as email addresses. For details, review Words that can't be used in email addresses and if you create the group at groups.google.com, review Understand reserved words.

If you're creating your group in a work or school account, your email address might include a suffix, such as -user-created. For example, if your group name is training, the actual email address might be training-user-created@your_domain.

Group description

Purpose of the group or how it's used. The information appears on the group’s About page. You could include information about group members, group content, an FAQ, links to related groups, and so on.

Group's primary language Email language used for system-generated information sent to group members, including content in email digests and footers.The language used for system-generated messages to group members. These messages include notifications and footers.
Group type

You can create several different types of groups, depending on the group's purpose. The most common types are email lists, web and Q&A forums, and collaborative inboxes. Group types reference.

Basic permissions

Permissions for:

  • Group visibility: Who can see the group's email address and description.
  • View Topics: Who can view topics in the group.
  • Post: Who can post messages to the group.
  • Join the Group: Who can join the group

Privacy settings.

Group types reference for classic Groups

Group type Description Example uses

Email list

Email list groups are mailing lists. Create a new email address so anyone in your organization can send messages to everyone in your group at once.

Send messages, share files, including Google documents, sites, videos, and calendars, or invite group members to meetings.

Web forum

Create a Group on a particular subject that anyone in your organization can join.

Online communities for people in your organization with similar interests, expertise, or work functions.

Q&A forum

Product experts and savvy customers can help answer common questions about your product and mark the best answers to the web. Responses are archived as a knowledge base for other customers.

Online forum for customers to ask and answer questions about your products or services.

Collaborative inbox

Members of a group can receive and respond to email requests using a common address, such as support@your_company.com. Assign incoming messages to group members, track status, categorize posts so they’re easy to find later, and more.

For teams that use email to process support tickets, sales inquiries, or other requests from colleagues or customers.

Privacy settings reference for classic Groups

Option  Description
Who can search the group Who can find the group by searching for the group's name, email address, or conversations. If you use Groups through work or school, the available options depend on the settings for your organization.
Who can join the group

Choose an option:

  • Invited users only—People have to be invited to join the group. They can't add themselves directly or ask to join.
  • Organization users only—People in your organization can add themselves to the group.
  • Organization users can ask—People in your organization can ask to be added to the group. 
Who can view conversations Select who can see conversations posted to the group.
Who can post Select who can send messages to the group email address.
Who can view members Select who can view the group's member list. 

2.2 Add people to your group

If you're a group owner, or if you have permission to manage members, you can add people to your group in three ways:

Invite people to your group

Using new Groups

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Click the name of a group.
  4. On the left, click Members.
  5. At the top, click Add members.
  6. At the bottom, next to Directly add members, click Turn off "".
  7. Enter the email addresses of the people to invite.
  8. (Optional) To include an invitation message, enter a message.
  9. Click Send invites.

Using classic Groups

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Click the name of a group.
  4. Near the top right, click Manage members.
  5. On the left, click Members and then Invite members.
  6. Enter the email addresses of people to invite.
  7. (Optional) To include an invitation message, enter a message.
  8. Click Send invites.
  9. To resend or revoke pending invitations, click Members and then Outstanding invites

Add people to your group directly

When you add people directly, you can assign them the member, manager, or owner roles. You can add up to 10 people to your group at once.

Using new Groups

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Click the name of a group.
  4. On the left, click Members.
  5. At the top, click Add members.
  6. At the bottom, next to Directly add members, click Turn on "".
  7. (Optional) To add a welcome message to the email notification for new members, enter a message.

  8. Under Subscription, set how the new members will get email from the group: 
     
    • Each email—Messages sent individually as they’re posted to the group.
    • Abridged—Summaries of up to 150 messages combined into single emails and sent daily.
    • Digest—Up to 25 complete messages combined into single emails and sent daily.
    • No email—Messages from the group are not sent.

    To receive abridged summaries or digests of a group’s messages, you must turn on conversation history for the group.

  9. Click Add members.

Using classic Groups

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Near the top right, click Manage members.
  4. On the left, click Members and then Direct add members.
  5. Enter the email addresses of the people to add.
  6. (Optional) To include an invitation message, enter a message.
  7. Set how members will get email from the group.
  8. Click Add.

Manage invitations and requests to join your group

Using new Groups

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Click the name of a group.
  4. To manage requests:
    1. On the left, click Pending members.
    2. Take one of the following actions:
      • To approve a single request, point to the request, and on the right, click Approve request " ".
      • To reject a single request, point to the request, and on the right, click Reject request "".
      • To accept or reject multiple join requests, check the boxes next to the requests, then above the list on the right, click Approve request" "or Reject request"".
  5. To manage invitations:
    1. On the left, click Pending members.
    2. Take one of the following actions:
      • To resend a single invitation, point to the invitation, and on the right, click Resend invitation "". Invitations automatically expire after 7 days, but you can resend them any time.
      • To cancel a single invitation, point to the invitation, and on the right, click Cancel invitation "".
      • To resend or cancel multiple invitations, check the boxes next to the invitations, then above the list on the right, click Resend invitation""or Cancel invitation"".

Using classic Groups

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Click the name of a group.
  4. Near the top right, click Manage members.
  5. On the left, click Members and then Join requests.
  6. Check the box next to a requester.
  7. Click Approve applicant or Reject applicant.

View all members of a group

You can view all group members as well as people who have been banned from a group.

Using new Groups

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Click the name of a group.
  4. On the left, click Members.

Using classic Groups

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Click the name of a group.
  4. Near the top right, click Manage members.
  5. To see a list of all banned members, near the top left, click Banned.
  6. To search for members, use the search bar on the "Members" page. 
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