Set up G Suite for Outlook for your users

This feature is available with G Suite Enterprise, Business, Basic, G Suite for Education, and Nonprofits edition. Compare editions

Note: As the platforms are no longer actively supported by Microsoft^®, support for Windows^® XP and Server 2003 was discontinued on December 31, 2018. Learn more.

Operating system requirements

• Windows Vista SP1 (32 bit)
• Windows Vista SP1 (64 bit)
• Windows 7 (32 and 64 bit)
• Windows 8 (32 and 64 bit)
• Windows 10 (32 and 64 bit)

Note: Regardless of which version of Windows you are using, we recommend that you upgrade to the latest patches for that version.

Note: GSSMO isn't supported for Apple^® Mac^®. Microsoft Outlook for Mac doesn't support the Messaging Application Programming Interface (MAPI), which is required for GSSMO to communicate with Outlook.

Outlook requirements

• Microsoft Outlook 2003 SP3
• Microsoft Outlook 2007 SP2 (or SP1 with hotfix)
• Microsoft Outlook 2010 (32 and 64 bit) with this hotfix
• Microsoft Outlook 2013 (32 and 64 bit)
• Microsoft Outlook 2016 (32 and 64 bit)
• Microsoft Outlook 2019 (32 and 64 bit)

Note: Microsoft Outlook 2003 and Microsoft Outlook 2007 are no longer actively supported by Microsoft. We recommend that you upgrade to a supported version of Microsoft Outlook.

Permissions for users

In order to install GSSMO, users must have local administrator permissions for their computers.

Port requirements

Open port 443 for the following applications on each computer:

• Outlook.exe
• ProfileEditor.exe

Protocol

GSSMO uses HTTPS to connect to Google services using a proprietary GSSMO-specific Gmail sync protocol. It also uses the following APIs:

• Google Calendar API
• Google Contacts API
• Google Drive API
• Google Tasks API

GSSMO does not use IMAP or SMTP.

Turn on the following features in your Admin console:

1. Sign in to the Google Admin console.
2. Turn on GSSMO for your account:
   1. From the dashboard, click Apps G Suite Gmail End User Access.
   2. In the G Suite Sync section, check the Enable G Suite Sync for Microsoft Outlook for my users box.
   3. Click Save.
3. Turn on the Google Calendar service (so users can create profiles). For details, see Turn Calendar on or off for users.
4. To use the Global Address List (GAL) Generator:
   1. From the dashboard, go to Security > API reference. ^{Where is it?}
   2. Check the Enable API Access box.
   3. Click Save.
5. Turn on contact sharing (so users' Global Address Lists are dynamically updated):
   1. From the Admin console Home page, go to Menu   Directory  Directory settings.
   2. Under Sharing settings, select Enable contact sharing.
   3. Click Save.
6. Turn on the Drive service and Drive apps (required to synchronize notes to Drive):
   1. To turn on Drive, see Turn Drive on or off for users.
   2. To allow users to install Drive apps, click Apps G Suite Drive and Docs Features and Applications.
   3. In the Drive SDK section, check the Allow users to access Google Drive with the Drive SDK API box.
   4. Click Save.

Users who want to sync their data with Outlook must have GSSMO installed on their computer. You have 2 options for installation.

Option 1: Push an MSI file to your users

To do this, download the MSI file below. Be sure to pick the correct one, which is based on your users' version of Outlook.

• 32-bit enterprise_gsync.msi (Outlook 32-bit editions)
• 64-bit enterprise_gsync.msi (Outlook 64-bit editions)

Your users can refer to I'm installing GSSMO myself for further instructions.

Option 2: Let users download GSSMO themselves

Users can download GSSMO from the GSSMO download page. They can then follow these instructions to install the plugin.

If you're using GSSMO in a mixed G Suite and Microsoft Exchange environment, and you want to query availability information for Exchange users, you need to:

1. Install and configure Google Calendar Connector Web Service. For instructions, see Google Calendar Connector Web Service Installation and Configuration Guide.

   Important: When you set up the web service, make sure you don't set up the Google Calendar Connector Sync Service.

2. Create the following registry key and accompanying string value on each computer where GSSMO is installed. If you're running a 32-bit version of Outlook on a 64-bit version of Windows, create this registry key in the correct location for 32-bit applications. For details, see the instructions on using the Windows registry at Configure limits and options through the registry.
   • Registry key— HKEY_CURRENT_USER\Software\Google\Google Apps Sync\CalendarSync
   • String value—Value name: FreeBusyURL; Value data: <URL for the Calendar connector>

     Example
     http://www.MY_COMPANY_FREEBUSY_SERVER.com/GCalExchangeLookup/ExchangeQuerier.aspx (where you replace MY_COMPANY_FREEBUSY_SERVER with the name of your company's server)

Note: Google Support cannot assist with troubleshooting your Google Calendar Connector Web Service installation.

With GSSMO, your users can import data from an Exchange account or Outlook PST file. To do this, GSSMO uses a separate migration tool, G Suite Migration for Microsoft Outlook (GSMMO). GSSMO launches the GSMMO migration tool automatically and, in most cases, users won't even notice they're using a separate tool.

GSSMO launches the migration tool when the user:

• Imports data when they create or make another user profile. See Create or replace your GSSMO profile.
• Imports data after they create their profile. See Import data to an existing profile.

GSMMO as a standalone migration tool

Users can launch GSMMO as a standalone application by going to the Windows Start menu and clicking G Suite Migration for Microsoft Outlook.

However, this tool doesn't import Outlook notes, tasks, or journal entries. To import this data, users should run migrations using GSSMO.

The GSMMO migration tool must be installed on each user's computer.

Users who download and install GSSMO from the download page will install the GSMMO migration tool automatically. If you push GSSMO to users via an MSI file, you need to push the GSMMO migration tool to them as well. Or, have them install the GSMMO migration tool themselves. For details, see Install G Suite Migration for Microsoft Outlook.

Users can import mail, contacts, calendar events, and Outlook notes, which are then available in Outlook and the G Suite web interface. They can also import Outlook tasks and journal entries, which remain available only in Outlook.