Pyytämäsi sivu ei ole tällä hetkellä saatavilla kielelläsi. Voit valita toisen kielen sivun alaosasta tai pikakääntää minkä tahansa verkkosivun haluamallesi kielelle Google Chromen sisäänrakennetun käännösominaisuuden avulla.

Restore a recently deleted user

You can restore a user account (including administrator accounts) up to 20 days after deleting it. After 20 days, the data is gone and you can’t restore it. 

If the user was previously suspended or had their data transferred, they'll show as a suspended user. To give them access to their data, go to Restore a suspended user.

Note: Learn how to delete a user from your organization.

Before you begin

You can’t restore a user if...

  • It’s been longer than 20 days since you deleted the user account.
  • You don’t have an available user license for the service or edition that was previously assigned to the user.
  • Your domain is no longer available or has been moved to another Google Workspace account.

If the username is being used

If the username is now associated with another account or group, you still might be able to restore the user:

  1. Search for the username in your Admin console. For details, go to Search in the Admin console.
    Note: Group aliases are not available in search or search results.
  2. If the username is being used by an alias address or group, change or delete the group's username.
  3. Follow the steps below to restore the user that previously used that username.

Restore a user and their data

Restore a user

You must be signed in as a super administrator for this task.

Tip: On the Admin console home page, you can see the total number of recently deleted users in the Users section. To go directly to the deleted users page, click that number, and then go to step 4 below.

  1. Sign in with a super administrator account to the Google Admin console.

    If you aren’t using a super administrator account, you can’t complete these steps.

  2. Go to Menu and then Directory > Users.
  3. Click More optionsand thenRecently deleted users.
  4. Point to the userand thenclick Recover.
  5. Review the confirmation noticeand thenclick Continue.
  6. Select an organizational unit to assign the user to.
    Note: Learn how the organizational structure works.
  7. Click Recover.

Note: Usually, it takes up to 24 hours for this change to take effect, but in rare cases it can take up to 5 days.

Restore a user’s previous services and data

When you restore a user, they get access to all their previous services and data. However, how the user’s previous service is restored depends on the number of services and type of license assignment you have with your account.

  • Single service—If you have only one Google service, restoring a user automatically reactivates access for the user.
  • Multiple services with automatic licenses assignment—If you have more than one service, the user’s access is automatically restored for those services that have automatic license assignment turned on. To learn more, go to Automatically assign a license to every user in your organization.
  • Multiple services without automatic license assignment—If you have more than one service, you need to manually reassign any licenses for services that do not have automatic license assignment turned on. To learn more, go to Reassign licenses.
  • Archived User licenses—If the user had an Archived User (AU) license, you need to manually reassign that license to ensure that the user's data and policies are properly restored. To learn more, go to Manage former employees and their data.

Was this helpful?

How can we improve it?

Related questions from the Community

Restoring a Deleted User: Restore operation Failed
Hi Dylan,
Welcome to the Google Workspace Admin Community.

Are you attempting to restore a gmail.com account, a normal Google Workspace user or your admin account?
How long is it since the user was deleted?  You cannot restore a user after 20 days.  Please see https://support.google.com/a/answer/1397578
 
KeithR
Google Workspace Admin Community
This forum is mostly monitored and managed by Product Experts who are volunteers, not Google employees.
 
If a reply answers your question, please click the Recommend Button to assist other users.
Answered by Keith R (The Sweeper), Platinum Product Expert
Please how do I recover a deleted user
Hi,
 
You need to have a super admin make the restoration if not past 20 days.  Please see the following...
Answered by Rotary Steve, Diamond Product Expert
I've deleted user email accounts for former employees and now attorney wants email communications.
Hello,
 
Kindly refer to this help article for more info and instruction: https://support.google.com/a/answer/1397578
 
Answered by E.J, Diamond Product Expert
15800212399288463577
true
Search Help Center
true
true
true
true
true
73010
false
false
false
true
false
false
false
Search
Clear search
Close search
Main menu
false