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Restore a recently deleted user

You can restore a user account up to 20 days after deleting it. After you restore the account, the user gets back access to their managed Google account (for example, their G Suite or Cloud Identity account).

A G Suite user gets back all access to their email, calendars, and other G Suite data (excluding Google+ data), and to their Google Cloud Platform permissions. Google+ data is not restored when a recently deleted user is recovered.

After 20 days, the data is gone and Google Support can’t restore it, either.

You must be signed in as a super administrator for this task.

If the account can be restored

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Users.
  3. Under Filters, click Down Arrow and choose Recently deleted users. If you don't see Filters, click Filter in the top toolbar.
  4. Check the box next to the user you want to restore. If the user doesn't appear in this list, the account was permanently deleted and can no longer be restored.
  5. At the top right, click Restore.
  6. Select the organizational unit you want to assign the user to.
  7. Click Done.

If the user was previously suspended or had their data transferred, they'll show as a suspended user. To give them access, see Restore a suspended user.

You can’t restore a user if...

  • It's been longer than 20 days since you deleted the user account. 

  • The username has been given to someone else as a primary address or email alias, or has been used for a group.

  • You don't have an available user license.

 

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