Restore a recently deleted user

You can restore a user account up to 20 days after deleting it. After 20 days, the data is gone and G Suite support can’t restore it, either. See Delete a user from your organization.

Access to the user’s previous service

If you only have one Google service, restoring a user automatically reactivates access for the user.

If you have more than one service, the user’s access is automatically restored for those services they had a license for—assuming you had automatic license assignment turned on for that service. See Automatically assign a license to every user in your organization.

Otherwise, you need to manually reassign a license for a service to the user. See Reassign licenses.

Archived User licenses—If the user had an Archived User (AU) license, you need to manually reassign that license to ensure that the user's data and policies are appropriately restored. Read Manage former employees and their data.

G Suite and GCP—For G Suite, when the user's license is restored automatically or manually, the user gets back all access to their Google Cloud Platform permissions and email, calendars, and other G Suite data—except Google+ data.

Restore a user

You must be signed in as a super administrator for this task.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Users.
  3. Above the Users list, click Add a filter and choose Recently deleted.


    Find this option at the top of the user list

  4. Hover over the user you want to recover and click Recover Restore.

    Point to the row with the user you plan to restore
     
  5. Review the confirmation notice and then click Continue.
  6. Select the organizational unit you want to assign the user to.

    Read about how the organizational structure works.

  7. Click Recover.

Note: It can take up to 24 hours for this change to take effect.

If the user was previously suspended or had their data transferred, they'll show as a suspended user. To give them access, see Restore a suspended user.

You can’t restore a user if...

  • It’s been longer than 20 days since you deleted the user account.
  • The username has been given to someone else as a primary address or email alias—or if it’s used for a group.
  • You don’t have an available user license.
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