You can purchase the following features and functionality as add-ons to your Google Workspace edition:
- Support upgrades—Get enhanced service and response times.
- Gemini for Google Workspace–Use generative AI in Gmail, Docs, Slides, and other services.
- Archived User licenses—Retain data from disabled user accounts.
- Chrome Enterprise Premium —Access to Google's zero-trust solution with integrated threat and data protection.
- AppSheet—Build no-code spreadsheet and database apps with Google AppSheet.
- Voice subscriptions—Buy Google Voice numbers and business services for your users.
- Enterprise data regions—Set data region policies for organizational units or groups.
- Assured Controls—Provide your organization with advanced tools for managing compliance and security requirements.
To use an add-on, your organization’s Google Workspace subscription must be active.
Support upgrades
Upgrade from Google Workspace Standard support for enhanced service and response times. Learn more about these support offerings.
Standard support | Enhanced support* | Premium support | |
---|---|---|---|
Cost | Free | Contact sales | |
Multi-channel support | ✔ | ✔ | ✔ |
Service-level objective for P1 support cases | 4 hours | 1 hour | 15 minutes |
24/7 support for... | P1 cases | P1, P2 cases | P1, P2, P3 cases |
Technical experts with advanced product knowledge | ✔ | ✔ | |
Third-party technology support | ✔ | ✔ | |
Technical account manager | ✔ | ||
Customer-aware support | ✔ | ||
Operational health reviews | ✔ | ||
Intelligent systems | ✔ | ||
Training | ✔ | ||
New product previews | ✔ |
Archived User licenses
Purchase Archived User licenses to retain data of former employees or other disabled accounts. Available with the following Google Workspace editions. Learn more about Archived User licenses.
Business Starter | Business Standard | Business Plus | Enterprise Standard | Enterprise Plus | |
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Cost per Archived User license | $2 | $3 | $4 | $5 | $7 |
Archiving of non-Google Vault user data | ✔ | ✔ | ✔ | ✔ | ✔ |
Data stays in data region defined for archived user | ✔ | ✔ | ✔ | ||
Archiving of Vault data | ✔ | ✔ | |||
Drive DLP continues to run on archived data | ✔ | ✔ |
Chrome Enterprise Premium
Enable Google's zero-trust solution, which allows for single sign-on, access control policies, access proxies, and user and device-based authentication and authorization. Learn more about Chrome Enterprise Premium .
Chrome Enterprise Premium | |
---|---|
Context-aware access for SaaS & SAML-based apps | ✔ |
Real-time phishing protection based on Google Safe Browsing | ✔ |
Data loss prevention for file uploads, downloads & pasted content | ✔ |
Security reporting, investigation & alerting | ✔ |
Context-Aware Access for Google Cloud apps, APIs & VMs | ✔ |
Context-Aware Access for non-Google Cloud apps (hosted on other clouds or on-premises) | ✔ |
AppSheet
Build no-code spreadsheet and database apps with the following subscription options. Learn more about AppSheet.
AppSheet Starter | AppSheet Core | AppSheet Enterprise Standard | AppSheet Enterprise Plus | |
---|---|---|---|---|
Cost per user, per month | $5 | $10* | Contact sales | |
Application & automation features | Basic | Advanced | Advanced | Advanced |
Connect to spreadsheets | ✔ | ✔ | ✔ | ✔ |
Connect to cloud file storage providers | ✔ | ✔ | ✔ | ✔ |
Application security controls | ✔ | ✔ | Enhanced | |
Connect to cloud databases | ✔ | ✔ | ||
Connect to APIs and SaaS services | ✔ | ✔ | ||
Connect to enterprise data services | ✔ | ✔ | ||
Machine learning modeling | ✔ | ✔ | ||
Team management controls | ✔ | ✔ | ||
Governance controls | ✔ | ✔ | ||
Customer support | ✔ | ✔ |
* For further details, go to Google Workspace editions that include AppSheet Core.
Voice subscriptions
Google Voice is available with any Google Workspace edition as a paid add-on. Choose from 3 subscription plans. Learn more about Google Voice.
Users & locations | Starter $10 USD per user, per month |
Standard $20 USD per user, per month |
Premier $30 USD per user, per month |
---|---|---|---|
Number of users | Up to 10 | Unlimited* | Unlimited* |
Domestic locations | Up to 10 | Unlimited | Unlimited |
International locations | Unlimited |
Features | |||
---|---|---|---|
Unlimited calling to U.S. | ✔ | ✔ | ✔ |
Unlimited text messages* (in available markets) | ✔ | ✔ | ✔ |
Forward calls to linked numbers | ✔ | ✔ | ✔ |
Voicemail transcripts | ✔ | ✔ | ✔ |
Do not disturb based on Google Calendar working hours | ✔ | ✔ | ✔ |
Identify incoming Google Meet calls | ✔ | ✔ | ✔ |
Android & iOS mobile apps | ✔ | ✔ | ✔ |
Web application | ✔ | ✔ | ✔ |
Technical support | 24/7 | 24/7 | 24/7 |
Service Level Agreement | ✔ | ✔ | ✔ |
Use & activity reporting | ✔ | ✔ | ✔ |
On-demand call recording | ✔ | ✔ | |
Automated attendants | ✔ | ✔ | |
Desk phone compatibility | ✔ | ✔ | |
eDiscovery for calls, text messages & voicemail | ✔ | ✔ | |
Ring groups | ✔ | ✔ | |
Automatic call recording | ✔ | ||
Export Voice activity to BigQuery | ✔ |
* If you send many text messages in a short period or recipients mark your messages as spam, Voice may temporarily restrict you from sending more messages.
Enterprise data regions
Set data region policies with more granularity across your organization for greater control over where your users' data resides. Enterprise data regions is available as a paid add-on or at no extra cost with the Google Workspace editions below. Learn more about data regions.
Feature | Paid add-on | No extra cost | |
---|---|---|---|
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Assured Controls
If you have Enterprise Plus, you can purchase Assured Controls for Google Workspace to provide your organization with advanced tools for managing compliance and security requirements. Learn more about Assured Controls.
Feature | Enterprise Plus |
---|---|
Access Management for Google Workspace | ✔ |
Access Approvals for Google Workspace | ✔ |
Google Workspace Client-side encryption (default mode) | ✔ |
Gmail hardware key encryption | ✔ |
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