Devices

Supported editions for the Devices data source in the investigation tool:
Enterprise Plus, Education Plus

As an administrator, you can use the security investigation tool to view and investigate live-state data about devices in your organization. For example:

• Investigate whether a browser update has reached all devices in your organization.
• Find out if any devices are currently compromised.
• Learn the date of a device's last operating system update.
• See the status of a device—for example, whether it's deactivated, wiped, or running.

Your access to the security investigation tool

• The security investigation tool requires a premium Google Workspace edition (Enterprise Plus, Enterprise Standard, or Education Plus).
• You can access logs using the Chrome browser for the Google apps you have installed. For example, Gmail.
• Your ability to run a search in the investigation tool depends on your Google edition, your administrative privileges, and the data source. If you're unable to run a search in the investigation tool for a specific data source, you can use the audit and investigation page instead. 
• You can run a search in the investigation tool on all users, regardless of the Google edition they have.

Run a search for device data

To run a search in the investigation tool, first choose a data source. You then need to choose one or more conditions for your search. For each condition, choose an attribute, an operator, and a value. 

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. In the Admin console, go to Menu  SecuritySecurity centerInvestigation tool.
3. Click Data source and select Devices.
4. Click Add Condition.
   Tip: You can include one or more conditions in your search or customize your search with nested queries. For details, go to Customize your search with nested queries.
5. Click Attributeselect an option.
   For a complete list of attributes, go to the Attribute descriptions section (later on this page).
6. Click Containsselect an operator.
7. Enter a value or select a value from the list.
8. (Optional) To add more search conditions, repeat steps 4–7.
9. Click Search.
   You can review the search results from the investigation tool in a table at the bottom of the page.
10. (Optional) To save your investigation, click Saveenter a title and descriptionclick Save.

Notes

• In the Condition builder tab, filters are represented as conditions with AND/OR operators. You can also use the Filter tab to include simple parameter and value pairs to filter the search results.
• If you gave a user a new name, you will not see query results with the user's old name. For example, if you rename [e-mail] to [e-mail], you will not see results for events related to [e-mail].

Attribute descriptions

For this data source, you can use the following attributes when searching log event data:

Attribute	Description
Carrier	Mobile carrier for the device
Device compromised state	Whether the device is rooted or jailbroken—processes that remove restrictions on the device. Values include:  Compromised (rooted or jailbroken device) Not compromised
Device ID	ID assigned to the device when it enrolls for device management. If a device enrolls more than once, more than one ID might be assigned to it.
Device model	Model of the device
Device owner	Name of the user who performed the event on the device Note: For company-owned iOS devices, changes to the device enrollment in Apple Business Manager or Apple School Manager are made by a service account that's reported as "Anonymous user".
Device type	Type of device on which the event happened—for example, Android, Chrome OS, iOS, Linux, Mac, or Windows
Last sync date	The most recent date and time the device synced corporate data
Management type	Type of management applied to the device. Values include: Advanced (Advanced mobile management) Basic (Basic mobile management) None
Password status	Whether the device has a password. Value is On if a password is set.
Registered date	Date and time the device first synced corporate data
Security patch date	Date of the last OS security update, in the format YYYY-MM-DD. (Android 6.0 and later only)
Status	Device status—for example, Account wiped, Approved, Blocked, Deactivated, or Running
User email	Email address of the device user

Take action based on search results

After you run a search in the investigation tool, you can act on your search results. For example, you can run a search based on Gmail log events, and then use the investigation tool to delete specific messages, send messages to quarantine, or send messages to users' inboxes. For more details about actions in the investigation tool, go to Take action based on search results.

Manage your investigations

Expand all  |  Collapse all & go to top

View your list of investigations

To view a list of the investigations that you own and that were shared with you, click View investigations. The investigation list includes the names, descriptions, and owners of the investigations, and the date last modified. 

From this list, you can take action on any investigations that you own—for example, to delete an investigation. Check the box for an investigation, and then click Actions.

Note: Directly above your list of investigations, under Quick access, you can view recently saved investigations.

Configure settings for your investigations

As a super administrator, click Settings to :

• Change the time zone for your investigations. The time zone applies to search conditions and results.
• Turn on or off Require reviewer. For more details, go to Require reviewers for bulk actions.
• Turn on or off View content. This setting allows admins with the appropriate privileges to view content.
• Turn on or off Enable action justification.

For instructions and details, go to Configure settings for your investigations.

Manage columns in your search results

You can control which data columns appear in your search results. 

1. At the top-right of the search results table, click Manage columns.
2. (Optional) To remove current columns, click Remove item.
3. (Optional) To add columns, next to Add new column, click the Down arrowand select the data column.
   Repeat as needed.
4. (Optional) To change the order of the columns, drag the column name.
5. Click Save.

Export data from search results

You can export search results in the investigation tool to Google Sheets or to a CSV file. For instructions, see Export search results.

Share, delete, and duplicate investigations

To save your search criteria or share it with others, you can create and save an investigation, and then share, duplicate, or delete it.

For details, go to Save, share, delete, and duplicate investigations.

When and how long is data available?

For more information about data sources, go to Data retention and lag times.

 

Related topics for security center

The following features require a  premium Google Workspace edition (Enterprise Plus, Enterprise Standard, or Education Plus)

• Start an investigation based on a dashboard chart
• Create a custom chart based on an investigation
• Start an investigation from the alert center
• Investigate reports of malicious emails
• Investigate file sharing
• Investigate a user across data sources