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Control access to Google services by age

This feature is only available to Google Workspace for Education editions.

To make it easier to tailor experiences for your users, you can set access to some Google services based on age. The default age-based access setting depends on your institution type:

  • Primary and secondary education institutions—All users not designated as 18 and over get an age-restricted experience for some Google services.
  • Higher education institutions—Users not designated as under the age of 18 have no additional restrictions for Google services. However, administrators in those organizations are required to identify any users under the age of 18.

Understand new default settings

Administrators should identify users in their organization who are 18 years of age and older. If you don't take action by September 1, 2021:

  • All users in primary and secondary institutions who are not designated as over 18 default to under 18 and get a restricted experience in some Google services.
  • Users under the age of 18 also lose access to certain services.
  • Services without an on or off control are set to Restricted for users who aren't designated as over 18. You can't change this setting for those users. For details, go to Manage access to services that aren't controlled individually.

The age-based access setting applies to the top-level organization. However, you can identify users, such as teachers and staff, as over or under the age of 18 by putting them in an organizational unit or access group and setting the correct age level. For details, go to Customize the setting for your organization (below).

App restrictions for users under 18

Users under the age of 18 have restrictions in some Google services when they're signed-in to their Google Workspace for Education account. Also, some services aren't available to users under the age of 18.

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YouTube
If you turn on YouTube, you can restrict which YouTube videos are viewable by signed-in users in your organization and on your network using YouTube’s Restricted Mode settings. For details, go to Manage your organization’s YouTube settings.
Also, users in primary and secondary institutions who are under the age of 18 can’t:
  • Create channels, playlists, stories, shorts, or upload videos
  • Watch or create live stream events
  • See or post comments
  • Participate in live chat
  • Buy channel memberships, creator merchandise, movies and TV shows, Super Chat and Super Stickers, or participate in YouTube Giving fundraisers
  • Use apps, including YouTube Go, YouTube Music, YouTube Studio, YouTube TV, and YouTube VR
  • Access other features, including:
    • Receive most notifications
    • Cast on TV
    • Connect game accounts
    • Use Incognito mode
    • Get personalized ads
    • Enable or disable Restricted Mode
Google Search
SafeSearch is a user policy that helps filter most explicit content from Google Search results. Users under the age of 18 who are signed into Google Search with their Google Workspace for Education accounts have SafeSearch turned on by default across all browsers.
Note: SafeSearch is also a Chrome policy that you can apply to signed-out users on Chrome browser.

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Google Play
If you turn on Google Play, Google Workspace for Education users under the age of 18:
  • Can only see content rated Everyone, Everyone 10+, or Teen. For details, go to Apps & Games content ratings on Google Play.
  • Can’t purchase any Google Play content from the Apps & Games, Movies & TV, and Books categories. 
  • Can’t read or listen to sexually explicit books for Books on Google Play. However, users might see explicit books when searching or accessing them using a direct link to the content’s page.
Google Maps and Google Earth
If you turn on Google Maps and Google Earth, Google Workspace for Education users under the age of 18 can't:
  • Access features that require payments
  • Create public posts, such as comments and reviews
  • Participate in Local Guides
  • Turn on Location History for their Google Workspace for Education account
  • Access Google Maps Timeline
  • Share their location
Google Photos
If you turn on Google Photos, Google Workspace for Education users under the age of 18 can’t:
Services not available to users under 18

Services with On or Off controls

Even though these apps have On or Off controls in the Google Admin console, you can't turn them on for Google Workspace for Education users under the age of 18:
  • Blogger
  • Brand Accounts
  • Campaign Manager
  • Doubleclick Studio
  • Google Ad Manager
  • Google Ads
  • Google AdSense
  • Google Analytics
  • Google Pay
  • Google Play Console
  • Google Public Data
  • Location History
  • Merchant Center
  • Partner Dash
  • Play Books Partner Center
  • Search Ads 360

Services without On or Off controls

Users in primary and secondary institutions who administrators indicate as under 18 can’t access Google services that don’t have an individual On or Off control using their Google Workspace for Education account. Administrators can only turn on services that have a specific On or Off control for those users. 

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Customize the setting for your organization

You can move users to an organizational unit or access group and apply age-based settings. For more details, go to Configuration groups for use by admins.

If you use organizational units or access groups:

  • Change the setting of any staff, teacher, and faculty organizational unit or configuration group to be 18 or older. Be sure that all users in the organizational unit or group are 18 years of age or older.
  • Move any users under the age of 18 in your staff, teacher, or faculty organizational units or access groups to another organizational unit or group and apply the appropriate age-level setting. 
  • For higher education institutions, if you have users under the age of 18, you must add them to an organizational unit or group and apply the appropriate age-level setting.

Note: If you delete a user, you also delete the information regarding the age-based access setting for their account.

Set age-based access to Google services

Prior to September 1, 2021, you can designate your users’ age level in your Google Admin console. After that, all users without an age designation get the default experience for your institution type. However, you can still make changes after September 1, 2021. 

Note: Age-based settings that you configure do not take effect until September 1, 2021.

Before you begin: To be sure that your institution gets the correct default age designation, check that you set the correct organization type in your Google Admin console. For details, go to Select your organization type for Google Workspace for Education.

To set age-based access:

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, click Account settingsand thenAge-based access settings.
  3. To apply the setting to everyone, leave the top organizational unit selected. Otherwise, select a child organizational unit or a configuration group.
  4. For Choose an appropriate age label, choose an option:
    • Some or all users are under 18 years of age
    • All users are 18 or older
  5. Click Save. If you configured an organizational unit or group, you might be able to Inherit or Override a parent organizational unit, or Unset a group.
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