Let users buy more Drive storage

Supported editions for this feature: Business Starter; G Suite Basic. 

If you have Google Workspace for Nonprofits or the legacy free edition of G Suite, you can upgrade your edition to get more storage.  Compare your edition

With Business Starter and G Suite Basic, each user gets 30 GB storage to use for Google Drive, Gmail, and Google Photos. As an administrator, you can let users buy more storage. Alternatively, you can buy and manage more storage licenses for your users, but it may be more cost efficient to let users buy individual storage directly. 

Turn on the option to buy more storage

  1. As a super administrator, turn on each of these additional services:
    • Individual storage
    • Google Play
    • Google Pay

Have users buy storage directly

  1. Let your users know:

    • They can't share or transfer storage to another account.
    • Data in extra storage is subject to the same data policies as the rest of their account. Remind users of your organization's data policies. 
    • Your organization can turn off the ability to purchase or renew extra storage, or to use Drive, Gmail, or Photos. Google will not refund storage if this happens. 
    • How to get reimbursed for their storage purchase, if your organization plans to do this.
  2. Make sure the user signs in to their Google Workspace account instead of their personal account. 
  3. Ask the user to visit https://drive.google.com/settings/storage to review their options and buy more storage.

Note: It can take up to 24 hours for purchased storage to be added to an account.

When storage expires

If storage expires or a user cancels the subscription, the user's storage limits go back to the standard level. Users can still access all of their existing data, such as mail, uploaded files, and photos. However, they can no longer add anything new for any product over the storage limit.

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