Get help as a YouTube Creator

You can email the YouTube Creator Support team for help if your channel is in the YouTube Partner Programme. We'll get back to you within one working day.

Email support is currently provided in the following languages for qualifying partners: Arabic, Chinese (simplified), Chinese (traditional), English, French, German, Italian, Indonesian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai, Turkish and Vietnamese.

  1. Open the YouTube Studio app .
  2. Tap the menu > Help.
  3. Select a help article or tap Email. You'll only see the email option if you're eligible. 
If you don't see the email option, make sure that you're signed in to the channel that's in the YouTube Partner Programme. If you still can't contact us, let us know using the Send feedback button.
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