Remove select financial, medical & national ID information from Google Search

Google may remove personal information that creates significant risks of identity theft, financial fraud, or other specific harms. This article is intended to support you through the process to request removal of such content from Google search results.

Requirements

For us to consider the content for removal, it must pertain to the following types of information:

  • Confidential national identification numbers like U.S. Social Security Number, Argentine Single Tax Identification Number, Brazil Cadastro de pessoas Físicas, Korea Resident Registration Number, China Resident Identity Card, etc.
  • Bank account number
  • Credit card number
  • Images of signatures
  • Confidential personal medical records

Request to remove select information from Google Search

You or your authorized representative can submit a request to remove links to the content from Google search results. Any authorized representative will need to explain how they have the authority to act on your behalf.

Important: We only review the URLs that you or your authorized representative submits in the form.

Start removal request

What happens after you submit the removal request

  1. You get an automated email confirmation. This confirms we received the request.
  2. We review your request. Each request is evaluated based on the requirements above.
  3. We gather more info, if needed. In some cases, we may ask you for more information. If the request doesn’t have enough information for us to evaluate, like missing URLs, we’ll share specific instructions and ask you to resubmit the request.
  4. You get a notification of any action taken. If the request doesn't meet the requirements for removal, we’ll also include a brief explanation. If your request is denied and later you have additional materials to support your case, you can re-submit your request.
What we include in our review

We take public interest and newsworthiness into account when determining if content will be removed.

  • In the vast majority of cases, this content has no public interest value.
  • In very rare cases, we may not remove reported content based on the public interest, such as when a document with someone’s signature is relevant to a news report.
  • In other cases, there may be information provided alongside the content that is in the public interest to remain available in our results, but instances of the image itself without context may be removed.

Frequently asked questions

The intake form has multiple options for removals. Which option do I choose?

In the section for the type of content you want to remove, select Personal info, like ID numbers and private documents. Then select the type of personal info or document from the following:

  • A government-issued ID number
  • A bank account or credit card number
  • An image of my handwritten signature
  • A confidential, personal, medical document
Which URLs do I submit for review?

You must submit all the web or image URLs that you want us to review for removal from Google search results. If you’re reporting an image, please submit both the image URL and the web URL.

How do I find the URL of the content I want to report?

In the form, we ask for 2 types of URLs:

  • URL of the webpage that shows the content
  • URL of the Google search results page that contains the link to the web page you’re reporting

Learn how to get both types of URLs.

How do I submit more than one URL for review?

In the URL field of the form, add one URL per line. You can submit up to 1,000 URLs.

Why do you ask for screenshots in the form?

A web page can have content that’s relevant to multiple individuals. Screenshots of the content that’s related to you helps us identify the offending content for removal. We encourage you to edit the screenshots to obscure any sexually explicit portions of the screenshot.

How do I take a screenshot?

You can take a screenshot on your computer or your mobile device. We suggest that you take the screenshot on the same device that you’ll use to submit the form, so you won’t need to transfer the image between devices.

Learn how to take a screenshot on your:

How do I request removal of content that’s no longer live on a website?

This removal process is for content that is still live on a webpage. If the content no longer appears on the webpage but appears in Google search results or as a cached page, request removal with the Outdated URL removal tool.

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