You can request to remove personally identifiable information (PII) from Google Search results. This information includes:
- Confidential government identification (ID) numbers, like US Social Security Number, Argentine Single Tax Identification Number, Brazil Cadastro de pessoas Físicas, Korea Resident Registration Number, or China Resident Identity Card
- Bank account numbers
- Credit card numbers
- Images of handwritten signatures
- Images of ID docs
- Highly personal, restricted, and official records, like medical records
- Personal contact info (physical addresses, phone numbers, and email addresses)
- Confidential login credentials
We may also consider the removal of professional contact info in the context of doxxing. Learn more about the factors we consider when we evaluate for doxxing.
Request to remove select info from Google Search
You or your authorized representative can submit a request to remove links to the content from Google Search results. Any authorized representative must explain how they have the authority to act on your behalf.
Important: We only review the URLs that you or your authorized representative submit in the form.
What happens after you submit the removal request
- You get an automated email confirmation. This confirms we received the request.
- We review the request. We evaluate each request based on factors including the criteria above. We also evaluate the content for public interest.
- We gather more info, if needed. If the request doesn’t have enough information for us to evaluate, like if URLs are missing, we’ll share specific instructions and ask you to resubmit the request.
- You get a notification of any action taken:
- If we find the URLs are within the scope of our policies, the URLs will either be removed for all queries or be removed only from search results in which the query includes the complainant’s name, or other provided identifiers, such as aliases.
- If the request doesn't meet the requirements for removal, we’ll include a brief explanation. If your request is denied and later you have additional materials to support your case, you can re-submit your request.
Frequently asked questionsWhat factors do we consider when we evaluate each request?
Google may remove PII that has the potential to create significant risks of identity theft, financial fraud, harmful direct contact, or other specific harms. We generally aim to preserve information access if the content is determined to be of public interest. This includes but isn't limited to:
- Content on or from government and other official sources
- Newsworthy content
- Professionally-relevant content
In some cases, your contact info, including professional contact info, may appear alongside content that's threatening. We may remove such content under our doxxing policy if it meets both of these requirements:
- Your professional contact info is present.
- There’s the presence of:
- Explicit or implicit threats, or
- Explicit or implicit calls to action for others to harm or harass.
When URLs are approved for removal, the result will be one of the following:
- The URL will not appear for any Search query. This is typical for content related to confidential IDs, bank accounts, credit card numbers, and similar information.
- The URL will not appear for a search query that contains your name, or other such identifier. This can happen when the policy violating information on a page is accompanied by content that is of public interest or has content about other individuals.
When we remove content from Google Search, it may still exist on the web. This means someone might still find the content on the page that hosts it, through social media, on other search engines, or other ways.
In the section for the type of content you want to remove, select Personal info, like ID numbers. Then select the type of personal info from the following:
- A confidential government ID number
- A bank account or credit card number
- An image of my handwritten signature
- Highly personal, restricted, and official records
- Contact information (physical addresses, phone numbers, and email addresses)
- Confidential login credentials
You must submit all the web and image URLs that you want us to review for removal from Google search results. If you’re reporting an image, please submit both the image URL and the web URL.
In the form, we ask for 2 types of URLs:
- URL of the webpage that shows the content
- URL of the Google search results page that contains the link to the web page you’re reporting
In the URL field of the form, add one URL per line. You can submit up to 1,000 URLs.
A web page can have content that’s relevant to multiple individuals. Screenshots of the content that’s related to you helps us identify the offending content for removal. We encourage you to edit the screenshots to obscure any sexually explicit portions of the screenshot.
You can take a screenshot on your computer or your mobile device. We suggest that you take the screenshot on the same device that you’ll use to submit the form, so you won’t need to transfer the image between devices.
Learn how to take a screenshot on your:
This removal process is for content that is still live on a webpage. If the content no longer appears on the webpage but appears in Google search results or as a cached page, request removal with the Outdated URL removal tool.