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Transfer a call

This feature is available with Voice for Google Workspace accounts managed by your work or school. Sign in to your Google Workspace account.

When you answer or place a call, you can transfer the call to another number.

Important: You can't transfer a call to emergency services, directory assistance, or to your own number.

  1. Answer the call.
  2. When ready, click Transfer .
  3. From your list of contacts, find the person you want to transfer the call to.
    • If the person isn't a contact, enter their number instead.
  4. When ready, click the person's name or number.
    • To have Voice connect the 2 people, click the option Transfer Now.
    • To speak with the second person, click Ask First. Google Voice places the original caller on hold and calls the second person. If you then wish to connect the 2 people, click the Transfer button. Otherwise, to hang up and return to the original call, click Cancel.
  5. Click Close.
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