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Transfer a call

This feature is available with Voice for Google Workspace accounts managed by your work or school. Sign in to your Google Workspace account.

When you answer or place a call, you can transfer the call to another number.

Important: You can't transfer a call to emergency services, directory assistance, or to your own number.

  1. Answer the call.
  2. When ready, click Transfer "".
  3. From your list of contacts, find the person you want to transfer the call to.
    • If the person isn't a contact, enter their number instead.
  4. When ready, click the person's name or number.
    • To have Voice connect the 2 people, click the option Transfer Now.
    • To speak with the second person, click Ask First. Google Voice places the original caller on hold and calls the second person. If you then wish to connect the 2 people, click the Transfer button. Otherwise, to hang up and return to the original call, click Cancel.
  5. Click Close.
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