Make calls over the internet on Google Voice

You can use Wi-Fi and mobile data instead of minutes from your mobile phone plan to make phone calls on Google Voice. If an internet connection isn't available, Voice can make calls using the linked number from your mobile carrier that you set up. Learn more about linked numbers.

Important: Emergency calling is available only for Voice for G Suite accounts managed by your work or school.

Turn on Wi-Fi calling

  1. On your Android device, open the Voice app Google Voice.
  2. At the top left, tap Menu Menu and then Settings.
  3. Under "Calls," tap Make and receive calls.
  4. Select Prefer Wi-Fi and mobile data.

To turn off Wi-Fi calling, select Use carrier only.

Turn off incoming calls in Hangouts

If you currently use Hangouts to make calls over Wi-Fi, we recommend turning off incoming calls in Hangouts so your devices don’t ring twice.

  1. On your Android device, open Hangouts Hangouts.
  2. At the top left, tap Menu Menu and then Settings.
  3. Tap Incoming calls and then Sound.
  4. Tap None and then Ok.

Use Wi-Fi calling

Once you’ve set up Wi-Fi calling, start a call from the Voice app.

Calls using data use approximately 0.2MB of data per minute. The exact amount of data you use depends on your carrier’s network quality and speed.

Voice can fall back to making calls through your mobile carrier if you added your mobile number as a linked number.

Important: If you start a call from your device’s phone app instead of the Voice app, the call uses minutes from your mobile phone plan.

You can't use incoming call options, such as call recording or call transfer.

You might not be able to use the buttons on your Bluetooth device to answer calls or hang up.

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