Call someone

To see information for a work or school account, sign in to your G Suite account.

You can make domestic and international calls from your Google Voice number.

  1. On your computer, open Google Voice.
  2. Open the tab for Calls Calls tab.
  3. At the top, click Make a call.
  4. Enter the name or phone number you want to call.
  5. At the bottom of the screen, click Call.
  6. Choose how you want to make your call:
    • Linked number: You'll get a call on the number you linked to Google Voice. When you accept the call, you'll be connected to the other person.
    • Hangouts: Hangouts will use your computer's internet connection to make the call.
Note: To make calls from Google Voice using your mobile carrier, you need to turn on caller ID for your phone. If you turn off caller ID, you can't make Google Voice calls using your mobile carrier.

Know how much a call costs

  • Almost all Google Voice calls to the U.S. and Canada are free when you're calling from the U.S.
  • Calls to a few places in the U.S. and Canada cost 1 cent per minute (USD), or the listed rate for your local currency 
  • Calls to places outside of the U.S. are at listed rates

Domestic and international calls use minutes from your mobile phone plan, and you might be charged long-distance rates. If you have a U.S. number and try to make a call when you're in another country, you'll be charged international rates.

Check your balance
  1. On your computer, open Google Voice.
  2. At the top left, click Menu Menu.
  3. Next to "Credit," you'll see your current balance.
Add money
  1. On your computer, open Google Voice.
  2. At the top left, click Menu Menu and then Credit.
  3. Under "Your current balance," click Add credit.
  4. Choose an amount to add, then click Add credit.
  5. Pay with your Google Account. You'll get an email to confirm your purchase.

If you're not sure how much credit to buy, you can look up a calling rate for the number you want to call. Under "Lookup a calling rate," enter the number, and then click Find rate. Rates vary by country and are counted per minute.

Confirm that your paid call is using Google Voice

If your call isn't free, you’ll hear or see a message from Google Voice. The message will say how much the call costs or that the call is being routed through Google Voice.

If you don't hear or see a message, your call isn't using Google Voice. Your carrier might charge you.

Check that your call settings haven't been changed by a recent app update or another app that's conflicting with Google Voice.

Related links

Was this article helpful?
How can we improve it?