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Archive or delete messages, calls, or voicemails

You can hide messages and conversations or delete them from Google Voice.

For Voice for Google Workspace accounts managed by your work or school, text messaging is available only in the US.

Archive text conversations, calls, or voicemails

You can archive a text conversation, call, or voicemail from your Google Voice inbox without deleting it. If someone replies to a conversation you archived, the messages show up in your inbox.

  1. Open the Voice app .
  2. On the bottom, tap Messages Messages tab, Calls Calls tab, or Voicemail Voicemail tab.
  3. Touch and hold the conversation, call, or voicemail you want to archive.
    Optional: To hide multiple items, touch and hold the first conversation, call, or voicemail then select more items.
  4. In the top right, tap Archive .

Bring back text conversations, calls, or voicemails you archived

  1. Open the Voice app .
  2. In the top left, tap Menu and then Archive .
  3. Touch and hold the conversation, call, or voicemail you want to restore.
    Optional: To restore multiple archived items, touch and hold the first conversation, call, or voicemail, then select more items.
  4.   In the top right, tap Restore conversations .

Delete a text conversation, call, or voicemail

After you delete a conversation, call, or voicemail from Google Voice, you won’t be able to access it again. It may be stored on your devices or the devices you contacted.

  1. Open the Voice app .
  2. On the bottom, tap Messages Messages tab, Calls Calls tab, or Voicemail Voicemail tab.
  3. Tap a conversation, call, or voicemail to select it and then More options More.
    Optional: To delete multiple items, touch and hold the first conversation, call, or voicemail then tap more items.
  4. Tap Delete Delete and then Tap the box next to “I understand” and then  Delete.

Important: You must delete each conversation individually.

Delete individual text messages

After you delete a text message, you can't see it again but it may be stored on your devices.

 
  1. Open the Voice app .
  2. On the bottom, tap Messages Messages tab.
  3. Tap the conversation.
  4. Touch and hold a message you want to remove and then Select.
    Optional: To remove multiple messages, touch and hold the first message, tap Select, then tap more messages.
  5. In the top right, tap Delete Deleteand then Delete.

Important: If you use a Google Voice account with work or school, you may not have this feature.

Delete call history

You can delete all calls in your call history at once.

  1. Open the Voice app .
  2. In the top left, tap Menu and then Settings.
  3. Next to “Remove call history,” tap Remove.
  4. Next to “I understand and agree,” tap the box to check it.
  5. Tap Remove.

Important

  • If you delete call history, it removes all past calls. This may take up to 2 days to complete. 
  • If you use the Voice app on mobile or desktop, you may need to restart the app to show your updated call history.
  • Call records may still be retained for billing purposes; as legally required; as requested by Google Workspace administrators; or as otherwise described in the Google Voice Terms of Service.

 

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