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Block unwanted calls, abuse, and spam

You can stop people from contacting you on Google Voice.

Important: If you feel that you're in danger, contact your local police or emergency services.

Block someone

When you block a phone number in Google Voice:

  • The number is also blocked in Hangouts
  • Existing calls and texts from the number will be marked Blocked Block
  • When the number calls you, the person will hear a "Number not in service" message
  • When the number texts you, you won't get the message

To block someone:

  1. On your iPhone or iPad, open the Google Voice app Google Voice.
  2. Open the tab for Messages Messages tab, Calls Calls tab, or Voicemail Voicemail tab.
  3. Open the text message, call, or voicemail.
  4. Block the contact:
    • Open the text message. Tap More More and then Block number.
    • Open the call or voicemail. Tap More More and then Block number.
Unblock someone
  1. On your iPhone or iPad, open the Google Voice app Google Voice.
  2. Open the tab for Messages Messages tab, Calls Calls tab, or Voicemail Voicemail tab.
  3. Open the text message, call, or voicemail.
  4. Unblock the contact:
    • Open the text message. Tap More More and then Unblock number.
    • Open the call or voicemail. Tap More More and then Unblock number.
Remove a call or message from Spam
  1. On your iPhone or iPad, open the Google Voice app Google Voice.
  2. At the top left, tap Menu Menu and then Spam.
  3. Unmark the call or message as spam:
    • Open the text message. Tap More More and then Unmark as spam.
    • Open the call or voicemail. Tap More More and then Unmark as spam.

Unwanted calls from unknown callers

Automatically ignore known spam numbers

If a number that Google knows is spam tries to contact you, all their calls, texts, and voicemails will be automatically moved to your Spam folder.

  1. On your iPhone or iPad, open the Google Voice app Google Voice.
  2. At the top left, tap Menu Menu and then Settings.
  3. Under "Security," switch "Filter spam" to On On.

If a number is incorrectly marked as spam, you can unblock it. Find it in your Spam folder, and click More More or More and then Unmark as Spam.

Stop getting nuisance calls
Contact your telephone provider to block an unwanted number or unwanted calls. 
Stop getting forwarded calls

If you verified your personal number in error or as part of a scam, your number could be linked to someone else's Google Voice account. To stop getting forwarded calls, reclaim your phone number by adding it as a linked number to a new or existing Google Voice account. 

Megan is a Google Voice expert and the author of this help page. Help her improve this article by leaving feedback below.

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