Use custom call forwarding with Google Voice

Manage your call interactions more efficiently. You can:

• Forward calls from specific contacts to your linked phone numbers or directly to voicemail.
• Play custom voicemail greetings to certain contacts. 
• Choose to screen calls from specific contacts.

Before you start

On a mobile device, you can view rules. To create, edit, or delete rules, on a computer, go to voice.google.com.

View rules

Important: To create, edit, or delete rules, on a computer, visit voice.google.com.

You can view rules from your mobile device.

1. Open the Google Voice app .
2. At the top left, tap Menu  Settings.
3. Under "Custom call forwarding," tap Manage rules.

Learn about rules

Rules are applied to a contact or contact group in the order listed on the “Manage rules” page. If a contact has multiple rules, only the first rule in the list applies.

To rearrange the rules in a certain order:

1. On a computer, go to Google Voice.
2. At the top right, click Settings .
3. On the left, click Calls. 
4. Under “Custom call forwarding,” click Manage rules.
5. Next to the rule, click More actions .
6. Select an option:
   • Move up in the list.
   • Move down in the list.

Related resources

• Set up your phone to make & receive Google Voice calls
• Add, move, or import contacts
• View, group & share contacts