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Make a call with Google Voice

You can make domestic and international calls from your Google Voice number on desktop or mobile.

Call someone with Google Voice

Important: 

  • To call someone from your computer, you must use one of these browsers:
    • Google Chrome
    • Mozilla Firefox
    • Microsoft Edge
    • Safari
  • You can’t make emergency calls with Google Voice. To make an emergency call, use your device’s phone app.
  1. Go to Google Voice.
  2. On the left, in the “Calls” tab, point to the name of a person in your recent calls list and click Call Calls.

Optional: You can also choose one of these methods in the Calls Calls, Messages Messages, or Voicemail Voicemail tabs:

  • If the person appears in your contacts list: On the right, click their name.
  • If the number you want to call is a saved contact: At the top, in the “Enter name or number” search bar, enter their name. In the list, click their name.
  • If the number you want to call isn’t a saved contact: Use the keypad to dial the number and then click Call Calls.

Tips: 

  • To show the keypad, at the bottom right, click Show keypad.
  • For international calls, enter the country code before the phone number. For example, for Brazil, enter 55 before the phone number.
  • At the top right, theCall as” field shows your Google Voice number.

Check your balance

  1. Go to Google Voice
  2. At the top right, click Settings .
  3. On the left, click Payments.
  4. Under “Current balance,” view your current balance.

Add money to your account

  1. Go to Google Voice.
  2. At the top right, click Settings .
  3. On the left, click Payments.
  4. Next to “Current balance,” click Add credit.
  5. Select an amount and then click Add credit.
  6. Select a payment method and then click Buy. You’ll get a confirmation email.

Optional: Next to “Auto-recharge,” select what to do when your balance falls below $2.00 USD:

  • $10, $25, $50 USD: Automatically add this amount of credit. After you select your payment method, click Save.
  • Notify me via email: Get an email reminder when your balance is low.
  • Off: Don't automatically add more credit to your account.
Tips: If you're not sure how much credit to buy, you can find the calling rate for a country. Next to “Calling rates,” click Look up Search and enter the country you want to call. Rates vary and are charged per minute.

Confirm your paid call uses Google Voice​

If the call is without charge, Google Voice sends you a message. The message shows how much the call costs or that the call is being routed through Google Voice. Learn more about the cost of a Google Voice call.

If you don't get a message, your call doesn’t use Google Voice and your carrier can charge you.

Tip: Check that a recent app update didn't change your call settings.

Call someone from a URL with Google Voice

  1. Sign in to your Google Account.
  2. In the address bar, enter “https://voice.google.com/u/0/calls?a=nc,%2Bphonenumber”.
    Make sure to replace phonenumber with the number you want to call without hyphens. 

Tips:

  • For example, to call 1-800-555-0111, enter https://voice.google.com/u/0/calls?a=nc,%2B18005550111
  • For international calls, include the country code.

Call someone with Google Voice

Important: 

  • To call someone from your computer, you must use one of these browsers:
    • Google Chrome
    • Mozilla Firefox
    • Microsoft Edge
    • Safari
  • You can’t make emergency calls with Google Voice. To make an emergency call, use your device’s phone app.
  1. Go to Google Voice.
  2. On the left, in the “Calls” tab, point to the name of a person in your recent calls list and click Call Calls.

Optional: You can also choose one of these methods in the Calls Calls, Messages Messages, or Voicemail Voicemail tabs:

  • If the person appears in your contacts list: On the right, click their name.
  • If the number you want to call is a saved contact: At the top, in the “Enter name or number” search bar, enter their name. In the list, click their name.
  • If the number you want to call isn’t a saved contact: Use the keypad to dial the number and then click Call Calls.

Tips: 

  • To show the keypad, at the bottom right, click Show keypad.
  • For international calls, enter the country code before the phone number. For example, for Brazil, enter 55 before the phone number.
  • At the top right, theCall as” field shows your Google Voice number.

Check your balance

  1. Go to Google Voice
  2. At the top right, click Settings .
  3. On the left, click Payments.
  4. Under “Current balance,” view your current balance.

Add money to your account

  1. Go to Google Voice.
  2. At the top right, click Settings .
  3. On the left, click Payments.
  4. Next to “Current balance,” click Add credit.
  5. Select an amount and then click Add credit.
  6. Select a payment method and then click Buy. You’ll get a confirmation email.

Optional: Next to “Auto-recharge,” select what to do when your balance falls below $2.00 USD:

  • $10, $25, $50 USD: Automatically add this amount of credit. After you select your payment method, click Save.
  • Notify me via email: Get an email reminder when your balance is low.
  • Off: Don't automatically add more credit to your account.
Tips: If you're not sure how much credit to buy, you can find the calling rate for a country. Next to “Calling rates,” click Look up Search and enter the country you want to call. Rates vary and are charged per minute.

Confirm your paid call uses Google Voice​

If the call is without charge, Google Voice sends you a message. The message shows how much the call costs or that the call is being routed through Google Voice. Learn more about the cost of a Google Voice call.

If you don't get a message, your call doesn’t use Google Voice and your carrier can charge you.

Tip: Check that a recent app update didn't change your call settings.

Know how much a call costs

Tip: If your internet connection isn’t stable, you get a notification to use minutes from your phone plan, which may include carrier call charges. If you don’t want to switch to a carrier call, on the notification, select Cancel.

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