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Use Google Store credit

Important: This article only applies if you have a Google Account.

You can use Google Store credit to make purchases from the Google Store.

Important: If your available credit doesn’t cover your entire purchase, use an accepted form of payment for the remaining balance.

Set up your account & get Google Store credit

1. Go to your Google Store settings

To set up your account, go to your Google Store settings.

Go to your Google Store settings
2. Go to "Google Store credit" section:

If you find a balance of any amount, including $0.00, you're all set to receive Store credit.Find balance in Google Store credit section

If you find the SET UP button, select it and follow the on-screen instructions.Find the Set up button

Manage your Google Store credit

Get Google Store credit

You may earn credit:

  • When you trade in an old phone through Google Store
  • When you buy a product in an eligible promotion
  • From Google directly

The credit is issued and maintained in your Google Pay account associated with your Google Store purchase.

When a credit is issued, you'll get a confirmation email. When tied to a promotion, the credit is only issued after the return period passes.

Check Google Store credit balance

To check your Google Store credit balance, go to:

Use Google Store credit

To use your Google Store credit toward your order, on the checkout screen, mark the checkbox next to "Use your Google Store credit."


  • If your available credit covers your entire order, the amount is deducted from your balance.
  • You can't transfer credit to friends or family, different accounts, or different payment profiles in an account.
  • You can only use credit in the country or region where it was earned and can’t be used for purchases in different countries or regions.
  • Credit from a promotion expires after 1 year.
  • Credit from a trade-in doesn't expire.
  • Credit from a trade-in earned in Japan expires after 6 months due to local requirements.

You can’t use or transfer your Google Store credit to:

  • Other Google products, such as Google Play
  • Google services, such as Nest installation
  • Subscriptions, such as Google One, Nest Aware, or YouTube TV
  • Cash out, unless legally required

Related resources

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