Notification

The Google Store support team is experiencing higher than normal contact volume. We will try to get to you as soon as we can, in the meantime, for questions related to your Nest Secure appeasement, please go here. For other inquiries, please go here.

Check my replacement status

You can track your item’s replacement or learn more about replacement options. Learn more about how to start a replacement here.

Track your device's replacement

To check the status of your replacement, go to your repair and replacement history.

All countries and regions except Australia: You’ll receive a confirmation email with your tracking information for the return or replacement of your device.

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