Notification

The Google Store support team is experiencing higher than normal contact volume. We will try to get to you as soon as we can, in the meantime, for questions related to your Nest Secure appeasement, please go here. For other inquiries, please go here.

Learn about Google Store charges

You can learn more about your Google Store authorization holds, possible extra fees, and Pixel Pass charges.

Important: All bills and receipts come from Synchrony. For detailed billing info, sign in to your Synchrony account.

You get your first Pixel Pass bill when your Pixel phone ships. After that, you get a monthly bill. Learn more about Pixel Pass features.

Your first Pixel Pass bill includes 2 charges:

  • Device charge
  • Subscription charge

After your first bill, your monthly bill includes a subscription charge.

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