Privacy Inquiry form

Google has created a number of resources and tools to help address questions and inquiries on user privacy. Before submitting this form, we recommend you review these resources:

If you can’t find an answer to your questions, please fill out and submit this form. The appropriate team at Google will get back to you.

If you are an enterprise end user submitting a privacy inquiry, please note that the contracts we have in place to protect our customers’ data may require us to notify your Google Cloud account administrator or the project owner of your request.

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In order to protect user privacy and to ensure that we only disclose data to the user concerned, we can only process data access requests sent from that user’s Google Account.

This web-form is not intended to address account recovery or questions about potentially compromised accounts, removal of content, or technical issues you may be experiencing. If you experience any of those issues, please refer to the following resources, which are streamlined for such questions:

If you are trying to recover access to a Google Account, please follow these steps.
If you want to request removal of content containing your personal information from appearing on Google’s services please see this Help Center
If you are experiencing technical issues with Google’s products or services, please see Google’s product support site.

Select your country of residence *

Are you a Quebec resident?

State *

Is this an appeal of a previous request?

If "Yes" to the above, please provide the Case ID

About which Google product are you inquiring? *

If you use your Fitbit devices and services with a Fitbit Account, then your data will be handled as described in the Fitbit Privacy Policy , and you are subject to the Fitbit Terms of Service

Multiple products (describe below)

How can we help you? *

We’ve created tools to help you manage your data. Please refer to the Privacy Help Center for more information on how to use these tools to manage and access your data.

You can download your data from the Google products you use, like your email, calendar, and photos.

In a few easy steps, create a copy to keep for your records or use the data in another service. Before submitting this form, see how to download or transfer your data.

If you don't find what you need, fill out the Data Access Request Form. This form helps us verify your identity, and make sure we only share personal information directly with you.

We’ve created tools to help you manage and delete your data. Please refer to the Privacy Help Center for more information on how to use these tools to delete your data.

Learn more about how Google handles security vulnerabilities.

If you believe you have discovered a vulnerability in a Google product or have a security incident to report, go to goo.gl/vuln.

For suspected Google account hacking, please see how to secure a hacked or compromised account.

Before submitting this form, learn more about how to unsubscribe from mass emails on Gmail.

Promotional and mass emails usually have unsubscribe links at the bottom of the emails.

Keeping users’ information safe and secure is among our highest priorities at Google, and we're committed to complying with applicable data protection laws.

We maintain servers around the world to make sure our services are reliable and your information may be processed on servers outside of the country where you live. Regardless of where your information is processed, Google applies the same level of protection to your data. We also comply with certain legal frameworks relating to the international transfer of personal data.

To request removal of content that includes your personal information in a specific Google product, please follow these steps.

If you are seeking Google Search removal under data protection law in Europe, please fill out this form.

To learn more about reporting content that you would like removed from Google Search, please visit this Help Centre Article.

To request removal of content on YouTube that includes your personal information, please fill out this form. Learn more about YouTube’s Community Guidelines.

To request removal of content that includes your personal information from specific Google products other than Google Search and YouTube, please use this form.

In order to protect our users’ privacy, users must follow these steps to recover accounts.

You can learn more about recovering your account and if you have trouble, try the tips to complete the account recovery steps.

You can also learn how to secure a hacked or compromised account.

To learn more about removing your personal information from Google Search, please visit this Help Center Article. To seek removal of personal information relating to a specific product or service, please visit this Help Center.

Email address *

Please enter a valid email address.

First name *

Last name *

Describe your issue or request, and include as much detail as you can. (750 maximum characters allowed) *

If you can’t find an answer to your questions in the Privacy Help Center, please fill out and submit this form. You will receive a response addressing your concerns. If you're not satisfied with the initial response we provide you, please follow up in the same email thread with more details pertaining to the nature of your request. You can contact your local data protection authority if you have concerns regarding your rights under local law. For information on how your personal information is handled, review the Google Privacy Policy.

Information submitted through this form may be used to process your request, for legal or compliance purposes, and for other associated purposes consistent with applicable laws and regulations. Please review the Google Privacy Policy for more information on how your information is handled. Use of this form is subject to Google's Terms of Service.

Privacy Inquiry form

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