Reset your Pixel or Nexus to factory settings

You can remove data from your Pixel or Nexus device by resetting it to factory settings. Resetting this way is also called "formatting" or doing a "hard reset."

Important: A factory reset erases all your data from the device.

If you're resetting to fix an issue, we recommend first trying other solutions. Learn how to troubleshoot your issue.

Note: Some of these steps work only on Android 8.0 and up. Learn how to check your Android version.

Get ready to factory reset

Step 1: Know the Google Account username & password for the device

To restore your data after resetting, you'll need to enter security information. Make sure that you have the information before you reset the device.

  1. Be sure that you know a Google Account on the device.
    1. Open your device's Settings app Settings app.
    2. Tap Users & accounts. If needed, also tap Google.
    3. See the username.
  2. Be sure that you know the password for the Google Account on the device. If you don't remember the password, get sign-in help.
  3. If you've set a screen lock, be sure that you know your device's PIN, pattern, or password. If you can't unlock your device, learn what you can do.

Tip: If you recently reset your Google Account password, wait 24 hours before performing a factory reset.

Step 2: Back up your data to your Google Account

A factory data reset will erase all your data from the device.

  • All apps and their data will be uninstalled.
  • Data stored in your Google Account can be restored.

Learn how to back up to your Google Account from a Pixel phone or Nexus device.

Step 3: Plug in & connect

A factory reset can take up to an hour.

  1. Plug your device in to charge. Keep it plugged in until the reset completes.
  2. Connect to Wi-Fi or a mobile network. You'll need to be connected when the reset completes.

Factory reset your device

  1. Open your device's Settings app Settings app.
  2. Tap System and then Reset.
  3. Tap Factory data reset and then Reset phone or Reset tablet. If needed, enter your PIN, pattern, or password.
  4. To erase all data from your device's internal storage, tap Erase everything.
  5. When your device has finished erasing, pick the option to restart.
  6. Set up your device and restore your backed-up data. Learn how to restore data on a Pixel phone or Nexus device.

If you can't open your device's Settings app, contact Pixel support. Learn how to get help.

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Amy is an Android expert and author of this help page. Leave her feedback below about the page.

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