To remove all data from your phone, you can reset your phone to factory settings. Factory resets are also called “formatting” or “hard resets.”
Get ready to factory reset your Google Pixel phone
Important: A factory reset erases all your data from your phone.
If you want to reset your phone to fix an issue, we recommend that you first try other solutions. Learn how to troubleshoot your issue.
, you can find the Google Account username associated with the phone.Use the Update & Software Repair tool (Pixel 4a & later, including Fold)
We recommend you use this tool because of these benefits:
- You may be able to update your software manually to the latest version without a factory reset. This manual update may resolve software issues without requiring you to delete and restore your data.
- You can use this tool to reset your device to the most recent version of Android. Other factory reset options keep the same software version that is on your phone, which may not be the most recent version. This option still requires you to back up, delete, and restore your data
Important: Before you use the Update and Software Repair tool, you must have a computer and a USB cord that can connect to your phone.
- Connect your phone to a computer with a USB cord.
- Go to https://pixelrepair.withgoogle.com.
- Follow the on-screen instructions.
Factory reset your Google Pixel phone
Reset options Other issues with Pixel phone reset
Important: If you remove your Google Account, your backup will be deleted.
If you can't factory reset your device and want to remove your Google Account from the device, follow these steps:
- Go to myaccount.google.com.
- On the left, tap Security
Your devices.
- On the device, tap More
For possible solutions to other issues with your phone’s camera, you can post questions on the Google Pixel Help Community or the Pixel Tablet Help Community.