Connect to mobile networks on a Pixel phone

The following options vary by phone and Android version:

• Mobile data: Turn mobile data on or off.
• Roaming: Let your phone send data over other carriers' networks when you leave an area covered by your carrier’s networks.
• App data usage: Learn how to check app usage of your mobile data.
• Data warning & limit: Learn how to reduce mobile data use.
• Preferred network type: Pick your preferred network type from options, like 5G and LTE. Learn more about 5G on Pixel phones.
• Network: Pick your network operator from available networks.
• Access point names: Help your carrier find the right IP address for your phone and connect your phone securely.

Set default SIM for data, calls, and text messages

Use a different SIM during calls

1. If you have an error message about your SIM, contact your carrier.
   • If you use 2 SIMs, a SIM error message could say, “Voice unavailable” or “Voice interruptions.” Learn more about dual SIMs.
2. Make sure Airplane Mode is off.
   1. Open your phone’s Settings app.
   2. Tap Network & Internet.
   3. Turn off Airplane mode .
3. Reset your network settings.
   1. Open your phone’s Settings app.
   2. Tap System Reset options.
   3. Tap Reset Mobile Network Settings.
4. Check for system updates. Learn how to check for updates.

A 5G icon in your status bar shows when your phone is within an area where 5G service is available. It doesn’t mean that your phone is getting 5G service at that time.

Try these steps:

• Turn off Battery Saver. Battery Saver turns off 5G. Learn more about Battery Saver.
• Some carrier networks offer 5G service in smaller areas than their other services. Check with your carrier for its 5G coverage area.
• Different carrier networks can offer different types of 5G. Speeds vary. Check with your carrier for its 5G type and speed.
• Signal obstructions, like buildings, walls, and some phone cases can interfere with mobile service, including 5G. Try to avoid or remove obstructions.
• When 5G service isn’t available, Pixel phones with 5G fall back to 4G and lower networks. Find your phone’s configuration and capabilities in our tech specs.

Learn more about 5G network types and compatibility.

Important: Pixel phones work with all major carriers. But not all Pixel 4a (5G) and later phones work on all 5G networks. Check with your carrier to make sure your phone works on its 5G network. Find which Pixel phones work with which kinds of 5G networks.

Can't connect Pixel to the 5G network or experiencing connectivity issues

• For Pixel 6a, 7, and 7 Pro customers using TDC (Denmark) and ICE (Norway) networks
  • To connect your phone to the 5G network, you’ll need the latest system update.
  • To install the update:
    • Open Settings System System Update.
    • Pixel 7 and 7 Pro: You’ll be prompted to install the system update during the phone setup.
• For Pixel customers using OneCall and MyCall (Norway) networks
  • 5G services may not be available on all carrier networks and varies by country.
  • 5G service, speed, and performance may depend on operator network capabilities and signal strength. Actual results may vary. Some features are not available in all areas. Data rates may apply. Learn more about 5G on Pixel phones.

Can't make a Wi-Fi call with my Pixel

• Wi-Fi calling features vary by country and may not be available on all carrier networks. Call quality and performance depend on many factors. These factors include Wi-Fi network capabilities and signal strength.