When you need your Pixel phone or Pixel Tablet fixed, you’re no longer limited to walk-in and mail-in options.You can repair these devices by yourself.
Tip: It’s recommended that only users with relevant technical experience repair their devices.
Get genuine spare parts
To fix a Pixel phone or Pixel Tablet yourself, you can get genuine Google parts from iFixit.
Availability:
- Devices: Pixel 2 and later, Pixel Fold and Pixel Tablet
- Locations: US, UK, Canada, Australia and European countries or regions where Pixel phone and Pixel Tablet are available
Buy repair fixtures and tools (Pixel phone only)
You can get common repair tools from your online or local repair shop or retail outlet. You can also purchase professional repair fixtures and tools at Shyft Services. Shyft Services is a trusted distributor that sells existing Pixel tools and fixtures used by our authorised service providers, now available to all consumers and repairers.
Availability:
- Devices: Pixel 8 and later, including Fold
- Locations: US
Use repair manuals (Pixel phone only)
Important:
- If you try to fix your device without any relevant technical experience, you can hurt yourself or damage your device. We recommend that only users with relevant technical experience attempt to carry out repairs themselves.
- If you choose to perform self repair, you agree to assume the risk associated with such repair.
- If you can’t fix your device by yourself, have it fixed by an independent professional repair partner or a user with technical experience.
To service or fix the issues with your device, you can refer to repair instructions in the Pixel repair manuals. You can get these step-by-step instructions:
- Fix a damaged Pixel device with genuine parts.
- Assemble or disassemble your Pixel device.
- Remove and replace parts.
- Extend the life of your device and save resources.
The manual also includes a table of compatible devices and types of repairs.
Find and download repair manuals for your device.
Availability:
- Devices: Pixel 6a and later
- Languages: English and French
Use diagnostics and software tools (Pixel phone only)
Before and after a repair, you may want to diagnose your device’s functionality. To perform diagnostics on your Pixel device, you can access the Diagnostics app.
The Pixel Diagnostic app is built into every Pixel phone and is designed to help assess the functional health of your phone.
To launch this app, refer to this guide: Download the Pixel diagnostic tool user manual.
Availability:
- Devices: All Pixel phones (English only)
- Locations: US
- Languages: English
Instructions for access:
- Make sure that your Pixel phone is connected to the Internet.
- Open your Phone app
.
- Tap the dial pad
.
- Dial the following: *#*#7287#*#*
- Follow the on-screen messages.
- Tap Confirm.
- To update your OS and calibrate the under-display fingerprint sensor (UDFPS), go to:
Tip: If you encounter problems with the calibration of your under-display fingerprint sensor, please refer to the Troubleshooting tips, found at the bottom of Update and software repair.
Get professional repair assistance
If you don't want to fix your Pixel device yourself, you can send or take it to an authorised repair provider. Learn how to get your Pixel device repaired.
If you decide to send your device in for repair, there are privacy preserving options:
Pixel repair mode: To facilitate repair and protect your privacy as a device owner, turn on Pixel repair mode before you do any repairs and diagnostics.
Availability:
- Devices: All Pixel phones (English only)
- Locations: US, UK, Canada, Australia and European countries or regions where Pixel phones are available
For Pixel Tablet support, learn how to file a warranty claim.