To troubleshoot battery and performance problems, you can use our self-help flow. Fix battery or performance issues
If your phone's battery life seems poor or short, a downloaded app could be using too much battery. You can also choose settings to help your battery last. To troubleshoot battery drain, use the steps below.
Important: Some of these steps work only on Android 9.0 and up. Learn how to check your Android version.
The Pixel battery continuously learns your behaviors and optimizes itself based on your most recent app usage. When you set up a new device or after a factory reset, optim…
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Fix battery drain problems on a Pixel phone
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Fix Bluetooth problems on your Pixel
To troubleshoot Bluetooth problems, you can use our self-help flow. Fix your Bluetooth issue If your car or Bluetooth accessory isn’t connecting to your phone, try the solutions below. Important: Some of these steps work only on Android 8.0 and up. Learn how to check your Android version. Fix your Pixel Fold Bluetooth connection issue Step 1: Check Bluetooth basics Turn Bluetooth off and then on again. Learn how to turn Bluetooth on and off. Confirm that your devices are paired and connected. Learn how to pair and connect via Bluetooth. Restart your devices. Learn how to restart your Pixel pho…Read more -
Fix sound problems
To fix your speaker problem, you can use our self-help flow: Fix your speaker issue If your phone makes intermittent or distorted sounds, try the following steps: I can't clearly hear sounds from my phone If the sound from your phone is intermittent or distorted, try the following steps: Step 1: Check the strength of your mobile data connection. At the top of your screen, find the mobile signal icon. A filled triangle means that you have a strong signal . If you don’t have a strong connection, find an area with a stronger signal. Try going outside or to another indoor location. Tip: To find wh…Read more -
Clean your Pixel phone
By wiping your Pixel phone clean when needed, you can help protect it from stains and wear that can happen over time. You can also disinfect your Pixel phone with household disinfecting wipes. For your Pixel phone's materials and design details, see the tech specs. Important: Avoid getting moisture or soap in openings, like the USB-C port. Don’t use bleach. Wipe your phone clean Turn off and unplug your phone. With a soft, lint-free cloth, gently wipe off your phone. For most: Streaks, smudges, or dust, use a dry cloth. Color transfers, like from makeup or a new pair of jeans, use a damp cloth…Read more -
Fix your Camera app on your Pixel phone
To troubleshoot camera problems, you can use our self-help flow. Fix your camera issue If your camera causes you issues on your phone, try these steps to fix the problem. After each step, open your camera and check whether it fixed the issue. If not, try the next step. Important: Pixel phones have a larger camera that uses additional components to focus quickly. If you shake the phone, the camera may make a slight rattling noise. This is normal and expected behavior. On Pixel 6, you may hear it on the main camera. To get camera help, activate Google Assistant on your Pixel 8 and Pixel 8 Pro an…Read more -
Fix a Pixel that freezes or won't respond
Try the following steps if your phone: Freezes Stops responding Is stuck with the screen on After each step, restart your phone to see if it fixed the issue. Important: Some of these steps work only on Android 8.0 and up. Learn how to check your Android version. Restart your phone If your phone is frozen with the screen on, hold down the power button for about 30 seconds to restart. Troubleshoot your phone Check for Android updates Open your phone's Settings app. Near the bottom, tap System System update. Your update status will appear. Follow any steps on the screen. Check storage & clear spa…Read more