Manage or cancel Pixel Pass

After you make 24 monthly payments, you fully own the phone you got when you signed up.

What you can expect after 2 years:

  • Your Pixel phone has been paid off.
  • Device protection and preferred care ends.
  • The $5 Fi plan discount ends for Fi customers.
  • Google One, YouTube Premium, and Play Pass will continue and be billed monthly at a discounted rate until canceled.
    • Tip: Other offers for Google One, YouTube Premium, and Play Pass can't be combined with Pixel Pass.

You can also cancel Pixel Pass anytime.

Manage Pixel Pass

  • Subscription details can be reviewed in the subscription management section.
  • After your 2-year Pixel Pass term ends, you can review the monthly price for the bundled services (Google One, YouTube Premium, Play Pass), and have the option to cancel bundled services.

Cancel Pixel Pass

Important: If you cancel Pixel Pass within the standard return period, you get a refund for the most recent Google services charge and can keep your Pixel phone or return it for a refund. Learn more about how to return a purchase from Google Store and Google Fi.

When you cancel Pixel Pass:

  • You're charged for the remaining amount owned on your phone at regular price, which includes the amount you got as a discount by getting your phone as part of Pixel Pass.
  • You lose access to Google services after the current billing cycle.
  • You get a prorated refund for Preferred Care or Device Protection.
  • If you signed up on Google Fi, your plan continues at regular price. Learn how to cancel your Google Fi service

Read the Pixel Pass cancellation policy.

Important: You can only cancel Pixel Pass on the Google Fi website. You can’t cancel through the Fi mobile app.

  1. Open the Google Fi website.
  2. Sign in to your account.
  3. Under "Account", select your plan.
  4. Under “Devices & subscriptions,” select your Pixel Pass subscription and then click Cancel Pixel Pass.
  5. To complete cancellation and find an estimate of what you’ll be charged, follow the cancellation steps.

You should get an email confirmation that your subscription is cancelled.

Frequently Asked Questions

What’s included in Pixel Pass?

Pixel Pass is an all-in-one subscription from Google that includes access to the latest phones, extra storage, ad-free YouTube, and more. Pixel Pass includes:

  • The latest Pixel phone.
  • Hassle-free repairs and replacements for accidental damage, mechanical/electrical failure, and loss or theft (conditions apply for NY residents) with device protection.
  • Automatic phone backups and 200 GB of cloud storage with Google One.
  • Ad-free YouTube videos and non-stop music streaming with YouTube Premium and YouTube Music Premium.
  • Access to hundreds of games and apps—without ads or in-app purchases—with Google Play Pass.
  • Access to Google Store offers throughout your subscription.

When you subscribe to Pixel Pass on Google Fi, you also save $5 off your monthly Fi phone plan.

Can I cancel my Pixel Pass subscription?

You can cancel Pixel Pass at any time. If your plans change within the first 15 days after your Pixel phone is delivered, you can cancel your subscription and send the phone back for no charge. 

If you cancel after that, your subscription ends after the current billing cycle, and you just pay off the remainder of your phone cost at regular price. For example, if you subscribe to Pixel Pass with Pixel 6a and cancel your subscription after 12 months — halfway through a 24-month term — you'll only need to pay off the remaining half of your Pixel 6a cost at regular price, plus applicable taxes. 

If you cancel your Pixel Pass subscription, you'll lose access to Google One, Google Play Pass, and YouTube Premium, and your device protection service contract will end.

How do I access the Google services included in Pixel Pass?

Once you subscribe to Pixel Pass and your Pixel phone ships, your Google services turn on automatically. You can enjoy them on any platform where they're available — just sign into the Google Account you used to subscribe to Pixel Pass.

What if I need more cloud storage from Google One?

Pixel Pass includes Google One with 200 GB of cloud storage. If you need more, you can upgrade your Google One plan after subscribing to Pixel Pass to get up to 30 TB of storage, along with extra benefits. The difference between the new and old plans will be added to your monthly Pixel Pass payments.

Can I share the Google services included in Pixel Pass with my family?

Pixel Pass subscribers can share their Google One or Play Pass access with up to 5 additional family members at no extra cost (6 people total, including you).

If you're already sharing Google One or Play Pass access when you subscribe to Pixel Pass, your sharing setup will be carried over seamlessly.

YouTube Family Plans are not available with Pixel Pass subscriptions at this time.

Where can I manage my Pixel Pass subscription?

You can find and manage details of your Pixel Pass subscription, such as device information and upgrade timeline, within your Fi account.

Cancel or pause Fi service

If you want to pause or cancel your Fi service with Pixel Pass, you can stop your Google Fi service temporarily or cancel your Google Fi service.

Upgrade Google One

If you have a 200 GB Google One plan through Pixel Pass: On the Google One website, you can change to a plan with more storage. Your monthly price is based on the plan you choose and the new price is displayed at checkout.

Change your plan

  1. On your computer, go to
  2. Sign in to your Google Account.
  3. Click Settings Settings and then Change membership plan.
  4. Select an upgrade plan.

If you purchased your Pixel Pass subscription through the Google Store, you can also update your Google One plan on the Google Store.

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