/photos/community?hl=en
/photos/community?hl=en
12/28/16
Original Poster
Ricardo Osuna

Photo comments disapeared

My wife and I just tried sharing an album and having some family comment on the photos we shared. We got some comments on a number of photos, and received notifications. We were able to read the comments a couple of hours ago - but now the comments are gone, with no trace. 

Has anyone had a similar issue? Does Google Photos track comment history similar to Drive? I've been looking for a while and couldn't find anything. 


Community content may not be verified or up-to-date.
Recommended Answer
Was this answer helpful?
How can we improve it?
All Replies (2)
RinusA
12/28/16
RinusA
Just open the album concerned in your browser via https://photos.google.com/albums - then you will find back these comments also (unless removed).  
There is something like a history indeed, but I don't know where. 
So others will come with bright ideas. 
Rinus

Sonya - Community Specialist
12/28/16
Expert - Community Specialist
Sonya - Community Specialist
Hello Ricardo and RinusA,

Welcome to the Google Photos Help Forum.

@RinusA: I really appreciate you sharing your inputs.

@Ricardo: In addition to "RinusA" suggestions, If you turn commenting off, existing comments will still show unless you delete them and to review all of the comments that you've made, go to the activity log.

If you still unable to find the comments, try the following steps in a sequence to see if it helps resolve the issue:

  1. Try a different browser to see if it is a browser related issue.

  2. Clear your cookies and cache.

  3. Try Incognito/private window.

  4. Disable extensions/add-ons/plug-ins.

Here's a useful help center article for more information on "Change sharing options".

Let me know the results.


Thanks,

Sonya

 
This question is locked and replying has been disabled. Still have questions? Ask the Help Community.

Badges

Some community members might have badges that indicate their identity or level of participation in a community.

 
Expert - Google Employee — Googler guides and community managers
 
Expert - Community Specialist — Google partners who share their expertise
 
Expert - Gold — Trusted members who are knowledgeable and active contributors
 
Expert - Platinum — Seasoned members who contribute beyond providing help through mentoring, creating content, and more
 
Expert - Alumni — Past members who are no longer active, but were previously recognized for their helpfulness
 
Expert - Silver — New members who are developing their product knowledge
Community content may not be verified or up-to-date.

Levels

Member levels indicate a user's level of participation in a forum. The greater the participation, the higher the level. Everyone starts at level 1 and can rise to level 10. These activities can increase your level in a forum:

  • Post an answer.
  • Having your answer selected as the best answer.
  • Having your post rated as helpful.
  • Vote up a post.
  • Correctly mark a topic or post as abuse.

Having a post marked and removed as abuse will slow a user's advance in levels.

View profile in forum?

To view this member's profile, you need to leave the current Help page.

Report abuse in forum?

This comment originated in the Google Product Forum. To report abuse, you need to leave the current Help page.

Reply in forum?

This comment originated in the Google Product Forum. To reply, you need to leave the current Help page.