/photos/community?hl=en
/photos/community?hl=en
7/27/17
Original Poster
Henry Nordhagen

Photos is backing up all the face tiles from Photos library on Mac

So I downloaded the automatic backup software and choose to only backup the photos library on my mac. I have 200 pictures there but it is showing it's trying to upload 10,000 files. When I go on the photos site to see what is going there are 200 pictures of just small faces of every photo. Looks like all the face tiles. Any fix?
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All Replies (19)
Jessica - Community Specialist
7/28/17
Jessica - Community Specialist
Hello Henry,

Thanks for stopping by the Google Photos Help Forum.

To understand this issue better, could you share the steps you have tried to backup your photos/videos to your Google Photos account. In the meantime, I'd recommend clearing the browser 'Cache and cookies' or update it to the latest version to check if this issue is fixed.

As an alternative, could you try accessing your account on another device/browser to check if this issue still persists?

Let me know how it goes. Best, Jessica
Google user
7/29/17
Google user
I have the same problem!! My google photos is FLOODED with thousands of face photos now!
earlboss
7/29/17
earlboss
Hi Henry & Briana:

Newer versions of Apple Photos programs keep both the Photos themselves and thumbnails, and face tiles in sub directories of the Pictures Library.

You could try backing up just the subfolder containing just the photos themselves.  If I remember correctly the folder is called Masters, but I am not sure and I don't have a Mac.

In Picasa we had that trouble along with the files having long character string names.
Here is a link on that but it doesn't apply directly to photos:

Earl

Jessica - Community Specialist
8/2/17
Jessica - Community Specialist
Hello Briana,

Welcome to the Google Photos Help Forum.

@Earlboss: Appreciate in your inputs in assisting Briana and Henry with this issue.

@Briana: In addition to what Earlboss has suggested, could you share the steps you have tried to backup your photos/videos to your Google Photos account?

Keep us posted.

Best,
Jessica
Google user
8/2/17
Google user
Hi Jessica - I downloaded google backup since my drive just kept spinning and allowed it to backup my whole computer. When I did that it was downloading my photos. Google photos already backs up all of my iPhone photos so I didn't really need it to do that but I thought ok, it should detect duplicates (which, it didn't). Then when I went to google photos I had thousands of just "face tiles". I deleted google backup and sat for an hour and typed "facetile" into google photo search. It pulled up all face tiles which must have uploaded from apple iPhoto, which I don't want, and then I was stuck with roughly 3,000 faces meshed into my photos. I re-downloaded google backup because I like using google drive, but this time denied access to my iPhoto app on my Mac and it worked. All face-tiles gone. I just don't understand why they were in there in the first place/how to shut off the feature. All good.
Jessica - Community Specialist
8/4/17
Jessica - Community Specialist
Hi Briana,

Thanks for writing back and sharing the steps you have tried to help the face tiles not show up.

 In case you are referring to turning the 'face group' feature on your Google Photos account, please give the steps below a try:
  1. On your computer, go to photos.google.com/settings.
  2. Turn off Group similar faces.

Keep me posted if you have additional questions.
 
Best,
Jessica
janvb
8/4/17
janvb
@Jessica,
Earl explained clearly what the issue is, and Briana let us know that she solved the issue. 
Your replies are completely off-topic. This is not related to face detection in Google Photos. 
Vadim J
8/9/17
Vadim J
To add to Earl's message to provide steps to reproduce.

The previous version of Google Photos (before it was combined with Google Drive Sync) would allow backing up photos from just the 'Masters' folder of Apple Photos. That folder is typically located under:

/Users/<userid>/Pictures/Photos Library.photoslibrary/Masters

With the new version (Google Drive Sync), when trying to configure folders to back-up, there is a bug.

Here is how to reproduce it:

1/ Open Google Drive Sync -> Preferences
2/ Under 'Choose folders to continuously back up Google Photos and Google Drive', deselect Pictures
3/ Click Save
4/ Open the Google Drive Sync -> Preferences again
5/ Try to add the Masters folder using a labeling tagging described here:


This trick is to basically be able to navigate to Masters folder directly, otherwise you won't be able to choose it from the dialog, b/c there is no 'Show Package Content' available for this window in Mac.

Erroneous behavior:
Google Drive Sync shows a window with the following message:
"
Something went wrong

Can't add path '/Users/<userid>/Pictures/Photos Library.photoslibrary/Masters because it's a subfolder or a parent folder or a parent of a folder that's already been added.
"

Expected behavior:
Google Drive Sync successfully adding Masters folder to the list of folders to synchronize, as I deselected Pictures on step 2/ above. So there is not subfolder or parent folder relationship with any of the folders that's already been added.

Note that I tried to 'Save' on 3/, and also tried to restart my machine between steps 3/ and 4/, in case Google Drive Sync keeps the folder list in memory (and somehow still has 'Pictures' on that list'.

Google Drive Sync support team: I'm happy to provide additional details if you need them. But it does look like a simple bug to fix!

Thanks
Vadim J
8/12/17
Vadim J
Update:

I was able to bypass the bug by taking the following steps:

1/ Open Google Drive Sync -> Preferences
2/ Under 'Choose folders to continuously back up Google Photos and Google Drive', deselect Pictures
3/ Click Save
4/ Restart your computer
5/ Wait some time (felt for me like 24 hours) - I'm guessing this is for the synchronization to catch up with the fact that I don't want to sync Pictures or Photos
6/ Follow the steps below to add Masters folder only to the list of folders to synchronize with:


The synchronization seems to be working for me now, and only pulling full resolution pictures, not face tiles and not 'derivatives'.

Hope it help!

PeteranDi
8/12/17
PeteranDi
Google is requesting feedback on upload speeds - https://productforums.google.com/forum/#!topic/photos/VU1XOFqrHy8

There is link to creating an error report, and additional comments requested regarding how Backup and Sync is functioning
8 MORE
Doug Sanders 69
2/4/18
Doug Sanders 69
I am using the latest version 3.38 which still have the problem.  I found a work around that might be helpful to others though.  I used Carbon Copy Cloner to make a backup of just my MASTERS folder of my photos library.  The backup is on an external disk (good to have another backup beside Time Machine for something this precious anyway).  I then use Google's backup and sync to sync just that backup masters folder.  Solved my problem although it required me to purchase a copy of CCC but good tool to have anyway. 
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