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/photos/community?hl=en
7/27/17
Original Poster
Henry Nordhagen

Photos is backing up all the face tiles from Photos library on Mac

So I downloaded the automatic backup software and choose to only backup the photos library on my mac. I have 200 pictures there but it is showing it's trying to upload 10,000 files. When I go on the photos site to see what is going there are 200 pictures of just small faces of every photo. Looks like all the face tiles. Any fix?
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7/28/17
Expert - Community Specialist
Jessica - Community Specialist
Hello Henry,

Thanks for stopping by the Google Photos Help Forum.

To understand this issue better, could you share the steps you have tried to backup your photos/videos to your Google Photos account. In the meantime, I'd recommend clearing the browser 'Cache and cookies' or update it to the latest version to check if this issue is fixed.

As an alternative, could you try accessing your account on another device/browser to check if this issue still persists?

Let me know how it goes. Best, Jessica
Google user
7/29/17
Google user
I have the same problem!! My google photos is FLOODED with thousands of face photos now!
7/29/17
Expert - Top Contributor (Alumni)
earlboss
Hi Henry & Briana:

Newer versions of Apple Photos programs keep both the Photos themselves and thumbnails, and face tiles in sub directories of the Pictures Library.

You could try backing up just the subfolder containing just the photos themselves.  If I remember correctly the folder is called Masters, but I am not sure and I don't have a Mac.

In Picasa we had that trouble along with the files having long character string names.
Here is a link on that but it doesn't apply directly to photos:

Earl

8/2/17
Expert - Community Specialist
Jessica - Community Specialist
Hello Briana,

Welcome to the Google Photos Help Forum.

@Earlboss: Appreciate in your inputs in assisting Briana and Henry with this issue.

@Briana: In addition to what Earlboss has suggested, could you share the steps you have tried to backup your photos/videos to your Google Photos account?

Keep us posted.

Best,
Jessica
Google user
8/2/17
Google user
Hi Jessica - I downloaded google backup since my drive just kept spinning and allowed it to backup my whole computer. When I did that it was downloading my photos. Google photos already backs up all of my iPhone photos so I didn't really need it to do that but I thought ok, it should detect duplicates (which, it didn't). Then when I went to google photos I had thousands of just "face tiles". I deleted google backup and sat for an hour and typed "facetile" into google photo search. It pulled up all face tiles which must have uploaded from apple iPhoto, which I don't want, and then I was stuck with roughly 3,000 faces meshed into my photos. I re-downloaded google backup because I like using google drive, but this time denied access to my iPhoto app on my Mac and it worked. All face-tiles gone. I just don't understand why they were in there in the first place/how to shut off the feature. All good.
13 MORE
Doug Sanders 69
2/4/18
Doug Sanders 69
I am using the latest version 3.38 which still have the problem.  I found a work around that might be helpful to others though.  I used Carbon Copy Cloner to make a backup of just my MASTERS folder of my photos library.  The backup is on an external disk (good to have another backup beside Time Machine for something this precious anyway).  I then use Google's backup and sync to sync just that backup masters folder.  Solved my problem although it required me to purchase a copy of CCC but good tool to have anyway. 
 
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