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This help center shows articles applicable to Merchant Center Next. Learn more about the upgrade and get answers to frequently asked questions.

Help request to Merchant Promotions

* Required field

Please select the reason why you're contacting the Merchant Promotions team *
What is the name of the company being advertised? If you belong to an agency, please provide the name of the company that you’re managing the campaigns for. This will help us route your case to the best available agent.
Please use a valid email id of the format example@abc.com
If you are an agency or someone who manages multiple Google Ads accounts, please do not enter the Customer ID for your Google Ads Manager Account. Please enter the Customer ID for the individual account. Learn how to find your Google Ads customer ID.
Providing the correct Merchant Account ID avoids delays. Please double check before submitting!
Please enter a valid Merchant Center Account ID, with only digits, in the format XXXXXXXXXXXXXXXX
Add additional field
Include email address(es) of those you would like to CC on this submission, Click on add additional.
To avoid delays, please provide a screenshot proving the promotion works on your site
https://myaccount.google.com/privacypolicy?hl=$0
Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Translation services may be used in chats and email.
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