Error: Closed Business Profile

One or more store codes in your local inventory feed reference a Business Profile that has been marked as closed. Within your Business Profile Manager, go to the business group linked to your Merchant Center account and identify the store codes indicated as "Closed businesses" in the "Processing" tab of your local inventory feed.

Tip: In the "Businesses" section of your Business Profile Manager, you can easily filter for closed businesses at the top by switching the view from "All" to "Permanently closed" or "Temporarily closed".

Businesses can either be temporarily or permanently closed. Please verify if the inventory data for these locations was submitted correctly and that you intend to send inventory data for these stores. If you need to reopen a closed business, first verify if your store has been marked as temporarily or permanently closed.

Reopen temporarily closed businesses

To reopen a temporarily closed business:

  1. Sign in to Business Profile Manager.
  2. Navigate to the relevant Business Profile.
  3. In the menu, select Info.
  4. Navigate to "Reopen this business on Google".
  5. Select Mark as open.

Additional options on how to reopen closed businesses can be found here.

Reopen permanently closed businesses

Reopen a business that has been marked as permanently closed by following these steps.

Note: If your business was marked permanently closed as part of a location or name change, don't reopen the business. Instead, create a new Business Profile for that business.

To create a new Business Profile, follow the verification instructions. You may see one or several verification types depending on the kind of business you manage.

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