Notification

In this help center, you can find content for both Merchant Center Next and the classic Merchant Center experience. Look for the logo at the top of each article to make sure you're using the article for the Merchant Center version that applies to you. 

How to fix: Not performing automatic item updates for availability

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Automatic item updates have stopped for all of your products. This temporary stop is a result of incorrect microdata on your website or a large scale mismatch of microdata and Merchant Center product data.

Once you resolve issues with your microdata, item availability for your Shopping ads and free listings will be updated automatically using structured data markup or advanced data extractors on your product landing pages. This leads both to an improved user experience and to higher click-through and conversion rates.

Instructions

Step 1: See existing issues

  1. Sign in to your Merchant Center account.
  2. Click Products on the navigation menu, then click Diagnostics.
  3. Click the Account issues tab to see current issues affecting your account.

Step 2: Review and update your microdata

Review the microdata on your website. Check the mismatches between your microdata and your Merchant Center product data. You can use the Rich Results Tool tool to help you debug any issues.
Note: Providing incorrect microdata on your product landing pages is a violation of our web developer guidelines.
To learn more about how to use microdata, visit schema.org.

Step 3: Resubmit your data

  1. After we've verified that your microdata contains valid availability information, the notification in Diagnostics will be removed. Keep in mind that it may take some time for your changes to be reflected in Diagnostics.
  2. To prevent this from happening in the future, make sure to use valid availability microdata on your landing pages.

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