How to fix: Inconsistent value: pickup SLA [pickup_SLA]

For your products eligible for the pickup feature, ensure that the pickup SLAs in your product data match the pickup SLAs displayed on your landing page and/or check out.

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When someone clicks a local inventory ad or free local product listing on Google, they expect to see the same pickup SLA on your landing page as they see in the ad or listing. You may be paying for wasted clicks if someone clicks on a product and then returns to Google after seeing a different pickup SLA on your landing page.

Pickup SLA mismatches were found between your local inventory ads data and your landing pages. You should have received an email asking you to update your local inventory ads data so the values in your data are consistent with those on your landing page and/or check out.

Instructions

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Depending on your pickup later implementation, the pickup SLA attribute will be in different feeds. Refer to the table below to determine which feed and attribute is providing the price for your local inventory ads and listings.

Pickup feature type	Feed source	Pickup SLA attribute
Pickup later with Shopping ads	Primary feed	Pickup SLA `[pickup_SLA]`
Pickup later with local inventory ads	Primary feed or local Inventory feed	Pickup SLA `[pickup_SLA]`
Pickup today	Primary feed or local Inventory feed	Pickup SLA `[pickup_SLA]`

Step 1 of 3: Ensure that the pickup SLA in your product data matches the pickup SLA on your landing page

Investigate your update process to see what could be causing the problem:
- Make sure you’re updating your landing page and product data at the same time. If you are no longer able to ship a product to a store, we recommend not providing a pickup_SLA and updating the pickup method [pickup_method] to not_supported.
Once you’ve addressed the problem, update the Pickup SLA [pickup_SLA] attributes in your product data to match your landing page.

Step 2 of 3: Resubmit your product data

Once you’ve updated your product data, resubmit it using one of the methods below:

Step 3 of 3: Wait for your data to be re-crawled

Google will crawl the products listed in your Merchant Center account. If we detect that your feed data pickup SLAs now match your landing page pickup SLAs, your account warning will be lifted.

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