One or more of your products are missing the availability status in the local inventory feed. This error usually happens because the availability [availability] attribute is not set.
To resolve this issue, you must provide a valid value for the availability [availability] attribute for your products. This will tell your customers about the availability of your products in each of your shops.
If the availability is set to preorder or backorder, also provide the availability date [availability_date] attribute (with a value of up to one year in the future).
Instructions
Step 1: See the affected products
- Sign in to your Merchant Center account.
- Select Products on the navigation menu, then click Diagnostics.
- Click the Item issues tab to see current issues affecting your products.
To download a list (.csv) of all affected products for all issues:
- Click the download button
next to the filter button
, beneath the graph and above the list of issues.
To download a list (.csv) of all affected products for a particular issue:
- Find the issue under the 'Issue' column, then click the download button
To see a list of up to 50 products with this particular issue:
- Find the issue under the 'Issue' column, then click View examples in the 'Affected items' column.
Step 2: Add missing values
- Filter the download report so that you can only see products with:
'Issue title' = Missing product availability - Add valid values for any required group attributes.
Step 3: Resubmit your product data
- After you've updated your product data, resubmit it using one of these methods:
- Next, check that you've fixed the issue by making sure that it's no longer listed on the Diagnostics page.
Bear in mind: It may take some time for your change to be reflected on the Diagnostics page.